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Job descriptionJob Title: E-Commerce Assistant - This is a junior position with a salary of R5500.00Location: Reside in Northern SubJob Type: Full-timeCompany Overview:We are Outdoor retailers based in the Western Cape and have been in business for 16 years.Responsibilities:Maintain the company's e-commerce website, ensuring it runs smoothly and efficiently.Load new products onto the website, including writing compelling product descriptions and uploading high-quality images.Implement SEO strategies to optimize product pages for search engines, increasing visibility and driving traffic.Regularly update product pricing and ensure accuracy across the website.Create engaging blog posts and other content to attract and engage customers, while also enhancing SEO efforts.Assist customers with inquiries, feedback, and support related to their orders, providing excellent customer service.Collaborate with other team members, including marketing and sales, to develop and execute strategies for increasing online sales and enhancing the customer experience.Stay up-to-date with industry trends, best practices, and new technologies related to e-commerce and digital marketing.Perform other duties as assigned to support the overall success of the e-commerce operations.Qualifications:AFRIKAANS SPEAKING AND HAVE A VEHICLE LICENSE.Previous experience in e-commerce, digital marketing, or related fields preferred.Strong understanding of e-commerce platforms, website maintenance, and content management systems.Proficiency in SEO techniques and tools to optimize product pages and improve search engine rankings.Excellent written and verbal communication skills, with the ability to create compelling content for blogs, product descriptions, and customer communications.Attention to detail and ability to multitask in a fast-paced environment.Customer-focused mindset with a commitment to providing exceptional service.Strong analytical and problem-solving skills.Ability to work independently and as part of a team, with a proactive and self-motivated attitude.Knowledge of graphic design tools and experience with social media marketing are a plus.Education:You need matric.This position is suitable for young individuals who recently matriculated, they will be trained.Join our team and contribute to the growth and success of our e-commerce business! Apply today with your resume and a cover letter outlining why you're the perfect fit for this role.Kommunikasie1@gmail.comJob Type: Full-timePay: From R5 500,00 per monthEducation:High School (matric) (Preferred)Language:AFRIKAANS (Required)License/Certification:DRIVERS LICENSE (Required)Location:Brackenfell, Western Cape (Preferred)Application Deadline: 2024/05/25SEND CV TO KOMMUNIKASIE1@GMAIL.COM
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The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQ3ODgwNjc1P3NvdXJjZT1ndW10cmVl&jid=161745&xid=1647880675
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The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkzNzUxODE3P3NvdXJjZT1ndW10cmVl&jid=782238&xid=3393751817
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PURPOSE OF THE ROLE
The Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
SPECIALIST REQUIREMENTS
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA5NDkyMjIzP3NvdXJjZT1ndW10cmVl&jid=375920&xid=3909492223
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PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
PEOPLE MANAGEMENT
Implement the culture transformation programmed that will enable the delivery of Salt’s strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
Specialist Requirement :
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the qu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzY5Nzc3MzA5P3NvdXJjZT1ndW10cmVl&jid=1163680&xid=3769777309
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Introduction
North Star Alliance is a non-profit
organisation whose mission is to provide quality healthcare to mobile workers and the communities they
interact with in sub-Saharan Africa.
Duties
and Accountabilities
We are seeking a highly motivated and organized individual to join our
team as an NGO Project Coordinator and Management Assistant. In this role, you
will play a crucial part in supporting our projects, ensuring their successful
execution, and assisting in the overall management of our organization. This
position requires excellent communication skills, strong attention to detail,
and the ability to work effectively both independently and as part of a team.
Project
Coordination:
Assist in the planning, implementation, and
monitoring of NGO projects.
Coordinate with project stakeholders,
including team members, partners, and beneficiaries.
Track project progress, timelines, and
deliverables.
Assist in preparing reports and
presentations on project activities and outcomes.
Liaise with partner organizations,
stakeholders, and communities to ensure project alignment and
effectiveness.
Conduct outreach and engage to understand the needs and challenges.
Administrative
Support:
Provide administrative assistance to the
management team.
Maintain project documentation, records,
and databases.
Assist in scheduling meetings, preparing
agendas, and taking minutes.
Handle correspondence and communications
related to projects and organizational activities.
Financial
Monitoring:
Collect slips for sites and prepare petty
cash recons
Work closely with the finance team to
ensure accurate financial records.
Data
Collection and Reporting:
Collect and summarise data related to
project activities and outcomes.
Prepare regular reports for internal
Project Manager of activities completed on site.
Capacity
Building:
Contribute to the development and
implementation of capacity-building initiatives for staff and partners.
Organise training sessions, workshops, and
knowledge-sharing activities.
Education
and experience
Degree or Diploma in a relevant field
(Business Administration, etc.).
Proven experience in project coordination,
preferably in the NGO sector will be to your advantage
Ability to work effectively in a
multicultural and multidisciplinary team.
Knowledge of , human
rights, and gender equality is an asset.
Strong organizational and time management
skills.
Excellent written and verbal communication
abilities.
Proficiency in MS Office Suite and project
management software
Passion for social impact and commitment to
the organization's mission.
Additional
information
·
Authorised to live and work in South
Africa
·
Willingness to travel locally
and internationally
·
The deadline for applications is
17 April 2024 send your CV and motivation letter to charmaine@northstar-alliance.org
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