Client Relation Liaison

CLIENT RELATION LIAISON/EAST LONDON an exciting career opportunity exists with a leading Business Solutions Specialist for a dynamic, enthusiastic, well presented and target driven Candidate. Experience in Office equipment industry advantageous. MUST HAVE OWN PRESENTABLE AND RELIABLE VEHICLE WITH VALID DRIVERS Requirements:Minimum Grade 12Strong interpersonal skills and an ability to build rapport with customers2-3 years sales experiencePrevious experience working as a client relations liaison or a track record of managing client relationshipsHardworking with a strong work ethicTarget driven and competitiveMust have your own vehicle & Driver licenseCandidates from the telecommunication/office automation industry will be preferred Duties:Building and maintaining relationships with clients/customersConducting business reviews to ensure clients are satisfied with their products and servicesAlerting the sales team to opportunities for further sales within key clientsInforming customers of new product offeringsAttending meetings with clients to build relationships with existing accountsAchieving client relationship targets and KPI’s as set by the Head of SalesWorking closely with Sales Managers and Sales RepresentativesEscalating and resolving areas of concern as raised by clientsCarrying out client satisfaction surveys and reviewsMonitoring company performance against service level agreements and flagging potential issuesEnsuring relevant managers are aware of changes within clientsPassing leads to the sales team and following up on progressLiaising with internal departments to ensure client needs are fulfilled effectivelyBase retention – attending to client needsAdhere to weekly appointment targets and sales GP targetsSalary: Salary plus commission offered and allowancesApplication Process: Online www.workafrica.co.za applications will receive preference, alternatively e-mail your CV, Matric Certificate/qualifications & recent head & shoulder photo and VALID DRIVERS LICENSE to: Solutions@workafrica.co.za, using Job Title " “Client Relations Liaison " as a reference in your application. If you receive no feedback within 3 weeks, please consider your application unsuccessful.