Operations Manager – Retail

Port Elizabeth - Complement Recruitment are recruiting for an Area Team Lead / Operations Manager Team Lead for a permanent position within the Retail sector to cover the Eastern Cape & Western Cape (Garden Route) Areas. This is not a human resources role, but a people team-lead, focused on improving store leadership and performance throughout the Eastern Cape. Applicants must come from either the clothing or apparel sector, or consumer electronic goods. Salary: R40-55K CTCYou will be responsible for full team (people) leadership development, improving KPI performance, productivity, efficiency and profitability through the effective implementation of strategies in line with the company vision.Minimum Requirements:Minimum of 3 years’ management experience in Operations in similar or same position in a Retail environmentQualification in Business or Retail Management advantageous (not an HR role)Candidates must be currently residing in Port Elizabeth (Gqeberha), must have some previous link to or bond to PE / Eastern Cape area (for familiarity and relatability) if relocatingProven experience within the Clothing / Apparel and Consumer Electronics retail industryProven managerial and leadership skills, motivating teamsThis role looks after a total of 24 stores with approximately 250 team members – travel twice a month out of PEPackage is market related, and will include benefits such as company car, company cellphone, 13th cheque, medical aid and pension fundPassionate about People and team performance in the retail sectorExcellent communication skills and the ability to interact and build strong relationships at all levelsProven managerial and leadership skills (inspirational, motivational leadership) “lead by example” mindsetSkilled in the use of Microsoft Word and ExcelValid driver’s license, company car, Must be brand-fit by living an active or outdoor lifestyle and able to relate to the brands and productsAbility to travel extensively within the regionProactive management and the ability to work unaidedInnovative thinking and solution-focusedIndependent, able to work unsupervised, yet approachable and team-performance orientedAble to travel Eastern & Western Cape areas, George, Queenstown, Mossel Bay etc and be able to work extended hours where necessaryUnderstanding of merchandise, planning, procurement and all related to store retail & apparel planningExcellent communication skills and the ability to interact and build strong relationships at all levelsDuties:Lead a team of Store Leaders towards effective collaboration and attainment of goalsOptimize and oversee in-store operations to ensure efficiencyAttention to financial performance in order to ensure that stores are profitable and stay within budgetResponsible for all in-store recruitment and timeous filling of vacancies in collaboration with HREnsure compliance with company policies and operational guidelinesDeal with challenges by providing creative and practical solutionsEvaluate perfo