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Administrator Walk in Centre
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2 years ago16276 views
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General Details
Description
PURPOSE OF ROLE
- To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.
- To initiate all new claims received on the operating system used by Salt Employee Benefits
- To follow up on behalf of members on all outstanding claim payments
- To deal with member queries and advise members on fund benefit structure and benefits
- To act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
WALK IN MEMBERS
- Receive members and help them with submission of claim.
- First ensure that the member is a member of the Fund
- Ensure that the member is not still employed in the industry
- Check that the contributions are up to date
- Check that all claim documents are available:
- Claim documents are completed, signed and stamped by both employer and member
- Copy of ID is available and clear
- Copy of bank statement is available and clear
- Valid Tax number for the member
-
- Advise member if there are any discrepancies regarding the membership or any of the above.
- Help member to understand what the member needs to do.
- Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
- Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.
- Escalate claims that are outside the service level agreement.
- Advise member of any outstanding documentation or what will affect the delay of the claim.
- Advise members who come to enquire about their membership on their status
- Where a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.
- Provide members with benefit statements, contribution history and quotations where available.
- Educate members on benefits of the fund and process.
- Provide a daily report to the manager for consideration and review.
REPORTING AND ADMIN
- Submit daily and weekly reports.
- All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt
RELATIONSHIP MANAGEMENT
- Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.
- Maintain and improve quality results by adhering to standards and guidel...
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Id Subtitle 1021756216
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Salt Employee Benefits
Selling for 2+ years
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Purpose of this job
The Office Manager oversees the day-to-day running of the business and the management of staff. The Office Manager is responsible for effective planning, directing, delegating, coordination, staffing, organising and decision making to ensure the smooth running of the business functions and the various roles within the teams/departments. Reports on vital information to the business and overseas key administrative functions for the Business. Reports to General Manager. Number of direct reports - 12
Role and Responsibilities
Staff & Office management
Manage staff, preparing work schedules and assigning specific dutiesBuild a unified team – encouraging and building mutual trust, respect, and cooperation among team members.Oversee, monitor, and evaluate staff performance against job descriptionsMotivate the staffTime keeping & Leave approvalEffective management of workloadsStaff Training & Skills development [WRSETA]Expense Claim approvalOversight and approval of Company shopping, stationery, and consumablesLead weekly team meeting
Human Resources
Employee contractsEmployee filesElectronic Policy Management per staff memberRecruitment – interviews, sourcing, declining candidatesStaff Wellness – Birthdays, Treat days, Flowers and special occasionsStaff Events – Team Builds and End of Year FunctionsBooking time with HR consultantOnboarding and inductionsSetting up of Probation reviewsKPI meetingsPayroll issuesSalary and Review Letters
Warehouse oversight
Overseeing the correct management of stockMaking sure weekly cycle counts are taking placePrompt investigation of variancesMarketing material stock levelsMarketing material distributionWeekly meetings with teams to see what is trending to add to JR orderReport on the above to FM and GM
Properties and Facilities Management Oversight
Facilities management for 3 propertiesTenant liaison and administrator of lease agreementsSecurity GuardsBuilding maintenanceManagement of service providersManagement of key holders and keysAlarm & code allocationFire Hydrant and Lift Servicing
Company Travel Management Oversight
CRM
Oversight of CRM staff engagement and reporting on non-complianceEnsuring staff response times are within agreed time frame
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We are looking for candidates that got what it takes to work in a fast working environment at a client in Airport Industrial ,
Candidate must have Grade 12 ( Matric ) and can type a min 30WPM and 98% Accuracy, Candidates must stay in the areas,
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IF YOU GOT WHAT IT TAKE PLEASE FORWARD YOUR CV TO
damian.jonathan@isilumko.co.za
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Position – Dialer Administrator (Night Shift Campaigns)
Experience in outbound call center salesIT/Dialer experience (Preferred)Operational hours 1am – 10amIntermediary to expert in Excel ProficiencyReporting ExperienceMust have at least 3 years’ experience managing a dialerSalary is negotiable depending on your experience
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Requirements:
1 - 2 years valid reception experienceMust have experience working on a large switchboard with multiple extensions.1 - 2 years administration experienceMust have Grade 12 or matric
Non Negotiable Requirements:
Available ImmediatelyWilling and open to one-day assignmentsPassionate about being the face of a companyOpen to working at more than one client
Competencies:
PunctualReliableDedicatedCommitted
Areas:
Northern SuburbsCBDSouthern Suburbs
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Our client is looking for an Admin/Finance Controller to join their team.
Duties and Responsibilities:• Reporting to senior management and performing secretarial and administrative duties.• Typing, formatting, and editing reports, documents, and presentations.• Entering data, maintaining databases, and keeping records.• Liaising with internal departments, answering calls, and making travel arrangements.• Managing internal and external correspondence on behalf of senior management.• Scheduling appointments, maintaining an events calendar, and sending reminders.• Copying, scanning, and faxing documents, as well as taking notes.• Preparing facilities for scheduled events and arranging refreshments, if required.• Ordering office supplies and replacements, as well as managing mail and courier services.• Observing best business practices and etiquette.
Key Skills• Advanced typing, note-taking, recordkeeping, and organizational skills.• Ability to manage internal and external correspondence.• Working knowledge of printers, copiers, scanners, and fax machines.• Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.• Excellent written and verbal communication skills.• Exceptional interpersonal skills.
Job Role: Personal Assistant
Industry: Other
Salary: Negotiable
Required Skills
3 Years of Experience
Qualifications
• High school diploma or GED.• Certification in secretarial work, office administration, or related training.• 1-2 years of experience as a personal assistant would be advantageous.• Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
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