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Location : Pinelands, Cape TownSalary : R9000 - R12000 per monthHours : 8:30am - 5:30pmWe are seeking a Customer Service Administrator to join our team. The ideal candidate will be responsible for client administration tasks, managing client queries, and handling client emails efficiently. Proficiency in Microsoft Office applications such as Word, Excel, and Teams is essential. The successful candidate should be well-organized, possess excellent communication skills, and demonstrate the ability to work independently as a self-starter.Responsibilities:Manage client administration tasks efficiently and accurately.Handle client queries and concerns in a timely and professional manner.Respond to client emails promptly and effectively.Utilize Microsoft Office applications, including Word, Excel, and Teams, to perform administrative tasks.Maintain accurate records of client interactions and transactions.Collaborate with team members to ensure seamless client service delivery.Assist in the development and implementation of customer service policies and procedures.Identify opportunities for process improvements to enhance the customer experience.Act as a liaison between clients and internal teams to resolve issues and address concerns.Requirements:Previous experience in customer service or administrative roles preferred.Proficiency in Microsoft Office applications, including Word, Excel, and Teams.Excellent communication skills, both verbal and written.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Proactive attitude with a willingness to take initiative.Ability to prioritize tasks and manage time effectively.Benefits:Competitive salary commensurate with experience.Opportunities for professional development and career growth.Dynamic and supportive work environment.How to Apply:Please submit your resume and lets us know why you are a good fit for this position. Please send your cv to careers@mytalentsoftware.comInclude any additional information you believe would be beneficial for us to know. We look forward to reviewing your application.
3d
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Junior
Administrative Assistant
DUTIES
AND RESPONSIBILITIES
1. Administration of stock movement within Pastel
system
Transfer of stock between warehouses for outsourcing
purposes
Process of in-house packaging, bulk orders and
hand-stock job cards
2. Administration of Eastern Cape or Western Cape
customer orders.
Process all customer orders received via B2B into
Pastel
Issue picking slips to respective warehouse for
picking.
Match picking slips to invoices once confirmed by
warehouse.
Ensure that all processed invoices are complete and
accurate in terms of customer details, product description, quantities, prices,
lot numbers & discounts (if applicable)
Report “out of stocks” to Dispatch Manager
Ensure that all goods leaving premises is accompanied
by a valid tax invoice.
Process of returns, claims and credits for all
warehouses.
Monthly reconciliation of stores to check sales and
stock flow and reordering to stock levels.
3. Perform receptionist functions
Answer incoming telephone calls, screen and direct
calls to appropriate personnel or department.
Take and deliver messages when personnel unavailable.
Provide relevant information about company products to
callers.
4. Monitor visitor access and maintain security
awareness
Tidy and maintain the reception area.
Welcome on-site visitors, determine nature of business
and announce visitors to appropriate personnel.
5. Provide administrative support to team
Assist team members when necessary.
Assist with financial year end stock-take.
Must
have sound knowledge of pastel evolution.
Must
reside close to Lansdowne area.
Some
debtors and creditors knowledge would be an advantage.
This
mandate is not exhaustive and will be updated as things move along.
email
- ghouwa@spicemecca.co.za
(no
calls will be entertained, and only shortlisted candidates will be contacted)
20d
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