Systems Specialist VM & Storage

The Role:
We are looking to recruite a Systems Specialist VM Storage for an Onsite opportunity at our Gauteng Offices. This is a 08h00 â?? 17h00  full time role. 

Configuring and managing servers of mainly MS operating systems, configuring, and managing servers of different Hyper-Visors, manage and support of AD and Exchange.

Duties/Responsibilities:
Ensure all systems are online, accessible and operating under correct load parameters defined by the client and operational team.
Planning and deploying MS Active directory with MS exchange and upgrading from previous versions as well as Office 365 mail configurations will be advantageous
Complete and distribute daily check report across all supported environments.
Strong problem-solving skills â?? will be required to take the lead in a situation where there is a major outage
Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service provision.
Monitoring and responding to alerts generated by the monitoring systems.
Managing remediation of calls within client defined SLA.
Adhere to both the Change Management Process and Incident Management Process.
Provide input into the SLA documentation monthly
Assist in troubleshooting all the supported tooling software technologies.
Conduct comparison checks to ensure hyper-visor software version compliance in environments.
Conduct research on emerging products, services, protocols, and standards in supported operating systems.
Assessing clientâ??s infrastructure and applications against standards and best practice methods.
Performing the addition and removal of virtual machines in accordance with instructions given.
Configuring and managing user profile services / access roles on the hyper-visor.
Ensuring capacity management is adhered to for VM/Physical capacity.
Skills and Experience:
Qualification Required:
MCSE \MCTIP
A+, N+
ITIL Foundation V3/4
Preferred Qualifications:
Hyper-V/VMWare certifications
Cloud technology certifications
Technical IT Qualification
HP/Dell/EMC Hardware Data Centre Certifications
Experience required:
5+ Years OS and VMWare/Hyper-V experience
3+ Years AD and Exchange/O365 experience
8+ Years IT Experience
Experience with managing HP/Dell storage will be advantageous
 
Key Accountabilities:
Ensure that no calls are over 10 working Days.
Ensure that all calls over 10 working days are escalated to ensure closure.
All calls to be regularly updated correctly with relevant details.
Ensure that all deadlines are met in accordance with deadlines set.
Ensure security hardening policies are applied and updated as per the security policies of the client.
Ensure patch compliance levels are adhered to and assisting with troubleshooting of patch failures.
Assist in planning new deployments of hyper-visor systems in a clientâ??s environment by ensure t