Emporium Curator (Shop Manager) (JB1639)

Emporium Curator (Shop Manager) (JB1639)
Parkhurst, Johannebsurg
R14 000 R18 000 + OTE Incentive
Working Hours 5 days a week 8am 5pm (weekends and public holidays are their busiest days)
Duration: Permanent

Company Overview
Our client is looking for an "A" Team to join their exclusive Gifting and Hamper Emporium Brand. The ideal candidate would work with the Themes and Rhythm of the environment e.g., night markets / activities in Fridays etc.
Owning Customer Experience - building the clients brand by creating an unforgettable moment of happiness for customers. Overall responsibility for effective shop operations
Minimum Requirements
Hospitality industry (Front of House)
Possible food theatrical experience (extravert outgoing and well spoken)
People management
Must have experience with POS systems and dealing with money
Computer literacy
Stock reconciliations/stock control
Supply chain awareness, understanding the process and identifying/targeting opportunities would be advantageous.
Job Description
Customer engagement & service excellence experience
To motivate and inspire the team
Brand / product stories
Cash management
Staff Training
Staff appearance and attitude
Product sampling
Shop Aesthetics - Merchandising and visual appearance of the store
HR at shop level hiring casuals, scheduling staff rosters, conflict management etc
Customer conflict management
Delivering reports to Emporium business manager
Report writing
Stock integrity stock takes, stock reconciliations
Stock replenishment
Maintaining an efficient and accurate financial software system Palladium POS
Food safety quality management systems cleanliness, health & safety etc
Sales result
Hamper building and stock reconciling
Required Strengths
Candidate needs to be confident, outgoing, positive, engaging, enthusiastic, energetic and have a naturally happy character.
Charismatic people must warm to them
Must be able to WOW a customer
Strong communicator
Organized
Attention to detail
Numerically strong
An inspiring team leader
Conscientious
Aligned with the clients Ethos and Values
A team player
Goal orientated
Reliable
Driver