Senior Debt Recovery Specialist

Main role:
Providing support to Credit Risk Advisors, and guidance to the credit risk team, in order to improve customer cash flow and minimize risk by proactively recovering any outstanding debt, using a variety of approaches and keeping the customer informed throughout the process.
Minimum requirements:
NQF qualification/diploma or degree.
Minimum 3 years experience in debt collection or credit control.
Minimum 2 years experience with Credit Insurance.
Experience in a Legal firm will be an advantage.
M-Files experience.
Duties and Responsibilities:
Management, motivation and leadership.
Organizing and planning of tasks (maintaining the schedule and time management).
Effectiveness and Delivery (make work quality recommendations, problem-solving).
Initiative and Innovation (give ideas, improve workflow and productivity).
Manage Operations.
Manage and maintain collection matters for a retainer and ad-hoc collections clients.
Maintain and report on client collection matters on legal collections.
Client/Debtors visits.
Monitor impact on insurance policies.
BCB and Annual Financial Statements (AFS).
Business Rescue and Liquidations.
Attributes:
Good communication skills.
Creative problem-solving skills.
Interpersonal skills.
Attention to detail.
Time Management.