Senior Call Centre Sales Manager

A well established international call center is looking to recruit a Senior Call Centre Sales Manager to join their organisation. Suitable candidates will need to meet the below criteria. You will also need to be flexible as operating hours for the organisation are from 08:00 am to 01:00 am.

Please do not apply if you are not based in CAPE TOWN, WESTERN CAPE.  Senior Call Centre Sales Manager will NOT be working remotely. Candidates applying from outside of Cape Town will need to be willing to relocate for the role at their own cost. 

The purpose of the role:

The Senior Call Centre Sales Manager will be responsible for overseeing Sales Operations. The Senior Call Centre Sales Manager will be driving the management team, agents and employees to grow the department sales each month by communicating, sharing new strategies aligned with the business initiatives and designing plans to meet sales targets while developing and cultivating relationships with employees.

Operating Hours
Day shift: 08:00 - 18:00 
Night Shift: 12:00 - 21:00
7 Days a week
The Senior Call Centre Sales Manager will need to be available after hours (after their shift) as well in the event of emergency
Requirements
5+ years experience in strong Call Centre sales environment
2 + years experience in Call Centre operations would be advantageous 
Business Management Degree, Diploma
Drivers License and Own Transport
Strong communication skills
Excellent written and verbal communication skills
Eager to meet and exceed expectations
Strong understanding of Sales platforms, pipelines, reporting
Passionate about sales and the process
Analytical and able to provide reporting on statistics