Business Process Automation Specialist

Our client is seeking an experienced and motivated Business Process Automation Specialist to join our dynamic team. With a strong background in RPA technologies, excellent analytical and problem-solving skills, you will primarily work within the Microsoft Power Platform environment. Responsibilities: • Provide clarity and guidance on business process and automation policies, processes and procedures • Analyst evaluating and reviewing existing business processes and workflows to identify automation opportunities, and inefficiencies • Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity • Support process owners, teams and peers to understand business requirements, and challenges • Lead in the development and implementation of automated workflows and business using Microsoft applications • Ensure data security, integrity, and compliance throughout the workflow integration process • Identify, defining, and implementing measurement criteria for success and report on impact of automation initiative • Partner with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions • Maintain accurate documentation of business processes, workflows and integration automation solutions • Participate in the execution all the process improvements by the organisation • Provide process automation advice across the generalist range of the role • Create and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives • Support, and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP). • Research new methodologies, best practices and tools and recommend enhancements to business processes, workflows, and automation solution • Provide ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training • Provide on-going support of deployed automated solutions • Continuously improving automated business processes, workflows, and integration automation solutions using Microsoft tools Qualification and Experience: • National Senior Certificate (NQF 4) • Bachelors degree in computer science, information systems, or related field • Relevant certifications • At least 6 years experience in a similar automation position in a related industry • Experience in Business Process Management, workflow and automation • Experience building and designing solutions using Visio, Power Automate, Sharepoint, Teams, Azure, Process Advisor, JIRA, Confluence, etc • Experience mentoring and coaching developers. • Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business • Experience analysing metrics ...


Job Reference #: 202619