Key Accounts Manager

KEY RESPONSIBILITIES:

Enforce the Companys Disciplinary Code of Conduct

Adopt an initiative geared towards Integrated Operational Excellence

Perform Risk Assessments and Security Service Surveys of the Contracted Sites

Improve the operational systems, process and policies in support of the Organizations mission, specifically, support better management reporting, information flow, Client relations and organizational planning

Manage and increase the effectiveness and efficiency of the allocated Operations team

Coordinate and communicate between support Departments, Operational Teams and Clients

Establish a relationship with the Clients, whereby the K.A.M. becomes intimately familiar with the Security Service requirements of each Client

Ensures that all Security Services personnel are operating and performing their duties according to the Site Job Description

Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the Clients operational needs are met

Attend monthly Client meetings and provide security solutions that are Site specific to the Client for consideration, so as to ensure excellent service delivery

Attend regular Operations meetings with Senior Management Teams

Implement effective controls and monitoring Processes

Participate in site Investigations and report on findings

Carry out site surveys and compile reports for Clients

MINIMUM REQUIREMENTS:

PSIRA Grade B Registered

Matric Certified

Solid Computer Proficiency

Drivers License Code 08 and own reliable vehicle

Risk Assessment and Site Survey experience

Strong background of Health and Safety environment

Security Management Qualification will be advantageous

SHEQ Qualification will be an advantageous

Extensive Security experience (5 to 10 years) in the industrial or mining sector

5-10 years of direct Management experience in the Security Industry

Knowledge of the Security Industry regulations including Operational and Client requirements

COMPETENCIES:

Excellent People Management skills

Proven negotiation and influencing skills

Excellent verbal and written communication skills

Demonstrated commitment to high ethical standards within a diverse workplace

Strong commitment to service and quality standards as well as Client Satisfaction

Demonstrated experience in coaching, motivating, developing and leading a professional Team

Demonstrated leadership and vision in managing staff groups and major projects

Flexible and collaborative work style including commitment to get required output and resoling operational problems timeously