General Worker Jobs in Other

We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.

This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.

Key Responsibilities

• Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker Services
• Dealing with general Agri Asset insurance and policy specific enquiries, and amendments
• Adhering to underwriting and regional criteria requirements
• Managing the expectation on expected turnaround times for already submitted requests
  
  

Minimum Requirements

• Grade 12 (Matric) with
  o Minimum 50% for Maths
  o Average score of 50% in all other subjects
• Relevant insurance qualification would be advantageous at NQF 5
• 2 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageous
• Experience in commercial and / or Agri Asset policy administration and underwriting

Knowledge & Skills

• Excellent verbal and written communication skills
• Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
• Ensure adherence to quality, compliance and accreditation standards
• Conduct efficient administration
• Optimising work processes

Personal Attributes

• Customer Service
• Team Support
• Communicates effectively
• Situational Adaptability
• Action Oriented

Working Hours

• 08h00 – 17h00 Monday to Friday

CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Social Media Team Leader.

The Social Media Team Leader is responsible for managing a team of customer service social media specialist who are recovering poor service experiences for customers that rate Vodapay service surveys on the App, Tobi and live chat. Our ideal candidate should have strong leadership skills, a deep understanding of social media platforms, and the ability to adapt to the rapidly changing digital landscape. Additionally, creativity, analytical thinking, and the ability to manage and prioritize multiple tasks are essential for success in this role.

Responsibilities

• Team Management: Supervise, lead, and mentor a team of social media customer service consultants. This involves setting team goals, providing guidance, conducting performance evaluations, and facilitating professional development.
• Audience Engagement: Monitor and engage with the audience on social media platforms, responding to comments, messages, and surveys. Encourage and train team members to provide excellent customer service.
• Analytics and Reporting: Track the performance of social media campaigns and content. Use data to adjust strategies and make data-driven decisions. Share performance reports with the team and senior management.
• Compliance and Guidelines: Ensure that the team adheres to industry regulations and internal guidelines related to social media use. This includes legal compliance, data protection, and brand consistency.
• Crisis Management: Be prepared to handle and mitigate social media crises or negative situations that may arise. Develop protocols for dealing with customer complaints, negative comments, or online reputation issues.
• Stay Current: Keep up with the latest trends and changes in the social media landscape. Adapt strategies and tactics to leverage new features and platforms as they emerge.

Minimum Requirements

• Matric
• 2+ years’ experience as a Customer Service Team Leader on social media/retails campaigns
• Good career track record
• Knowledge of telecoms / Technology /Digital industry desirable
• Excellent written and verbal communication
• Proficiency in Excel and PowerPoint

Become a vital part of a dynamic, passionate, and results-oriented team!

Callforce success is all down to our people. And now we’re looking for outstanding salesman to join the best team in the business. If you’re ready to take your sales career to the next level, get paid for every sale and enjoy the kind of career development opportunities that come with every role at Callforce, we’d love to hear from you.

With a starting salary of R7000, and an uncapped commission scheme that kicks in from your very first sale.

You will be taking on the US market!!

Grow your sales career:

When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions.

What you’ll do as a Salesman:

We’re driven to find the best solutions for all our customers, and you’ll help to make that happen.

• You’ll make outbound calls to our existing customers, identifying opportunities to create a package that saves them time and money through our unique One Bill solution.
• You’ll take a consultative sales approach, building your sales pipeline through straightforward, open, and honest conversations with our customers, getting a real understanding of their needs and how these change over time.
• You’ll achieve all of this as part of a wider team that’s inclusive, celebrates each other’s success together and supports all of us to be the best we can be.

Education and Experience:

• Matric
• 60% English language proficiency
• Minimum 2-3 years hardcore outbound sales experience within an international center is required (COLD CALLING)
• Hardcore sales
• Typing speed of minimum 35 wpm

Key Competencies and Skills:

• Excellent communication skills
• Persuasiveness
• Negotiation skills
• Salary Per productive hour, shift and travel allowance provided and incentives.

Working Hours:

• Rotational shifts from 15h00pm – 04h00am (US HOURS)
• Transport provided
• Nightshift allowance

If you do not hear from us within 14 working days, please consider your application unsuccessful.

All successful candidates will be subject to pre-employment checks.

Attach those CV’s and GOODLUCK!!! (:

Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment, on USA time zones.

Infrastructure & Facilities Coordinator

Description

This position will serve to co-ordinate and undertake the effective functioning of the asset management processes based on required internal control measures, including co-ordinating the procurement of day-to-day goods and services for CallForce.

MAIN AREAS OF RESPONSIBILITY

ASSET Management

? Ensure that all assets are insured and damages to assets are claimed on time

? Ensure all assets are recorded and barcoded in the asset register

? Perform physical asset verification and submit reports.

? Establish the asset management capability of the organisation

? Monitor and review the capturing of all physical assets in the physical asset management register

? Monitor and review the allocation of assets in accordance with the relevant policy and procedures

? Manage the determination of the asset allocation according to policy and procedure of the organisation

? Manage capturing of asset information on the inventory list (room list) of the asset holder

? Make follow up on missing assets to ensure that they are accounted for

? Manage the performance of asset verification according to prescribed time frames,

? Compile reports on the state of assets,

? Manage the disposal/returns process.

? Follow asset management procedure for all assets delivered as per policy and procedure – updated asset registers at all times.

? Work Closely with IT and Finance managers and regularly update status and report on asset management progress.

INFRASTRUCTURE

? Facilitate all Infrastructure related builds, repairs, changes and general office maintenance.

? Build a database of contacts for services and products for all regions. CPT, DBN & JHB

? Assist in any other Facilities related responsibilities as advised by the Infrastructure Manager

? Daily Floor walks in CPT – weekly with video call to JHB and DBN.

? Ensure that all lights are always in working condition, replace where necessary.

? Ensure that all Doors are locked and in working condition

? Maintain a Health and Safety compliant work environment

PROCUREMENT

? Intermediate role, responsible for receiving all IT and Facilities related procurement requests (not limited to)

? Validate all procurement requirements based on available stockpiles held on each site

? Validate all procurement requests based on business justification and approval from a senior manager.

? Define procurement process and communicate to all business units

? Work closely with Finance on all procurement requests and ensure that all procured items are added to the asset lists once received and distributed and updated accordingly.

? ...

High earning potential! Earn R20K+ including commission in Leading Telco – Durban

We are looking for money-driven SALES GURUS to join our high performing sales team in a telecommunications Leader. If you are passionate, tenacious and love making money, then this is for you!

During a Typical Day, you’ll:

• Call pre-qualified clients existing and new customers to sell variety of Telco and Data products & services
• Offer professional advice to clients for upgrades
• Set up new customer accounts and update database
• Keep up to date and fully informed on product comparisons and new products

What you get:

• Excellent earning potential
• Brilliant training and support
• Fun at work every day – cash prizes, vouchers, branded luxury goods
• Instant cash prizes and other incentives

Requirements:

• 6 -12 months telesales experience
• Grade 11 or 12
• No criminal record

Working Hours

• Monday to Friday & alternate Saturdays

Location

• Durban Central

WhatsApp our team on 062 787 7886

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.