Global Security Operations Lead (GSOC)

The successful candidate should be available to work untraditional hours as this position requires working with international clients.
To ensure the safety and security of all clients and staff worldwide by providing pro-active factual alerts to any possible threat or environment change in
areas where clients and teams travel / stay. This may include facilitation of emergency incidents by following SOP. Efficient control and management of
all relevant information and assets by adhering to SOP. Analytic report writing and security assessments. This will include the management and
monitoring of the ESU as well as all Operations activities.
Competencies
Business Insight
Applying knowledge of the business and the marketplace to advance organisational goals.
Decision Making
Finding /selecting the best solution / alternative in time - based on the analysis of the available information which
may be ambiguous or conflicting or contain risk/s.
Manages Complexity
Making sense of complex, high quality and sometimes contradictory information.
Strategic Mindset
Seeing ahead to future possibilities and translating them into breakthrough strategies
Optimises Work Processes
Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Customer Focus
Building strong customer relationships and delivering customer-centric solutions
Effective Team Building
Building strong identity teams that apply their diverse skills and perspectives to achieve common goals
Qualifications & Skills
CPO qualified
Firearm trainer
First Aid certified
Minimum Experience & Attributes
10+ years experience within the security industry
4+ years managerial experience.
English proficiency
Result driven
Advanced Excel and MS skills
Honest / Trustworthy
Big picture thinking
Detail driven (100% accuracy)
Calm in high pressure environments
Customer Contact
Prompt and professional responses to clients, accurate quotes, and information.
Update customer on task progress as agreed.
Build relationship: Initiate at least one initiative per client to maintain positive working relationships with clients.
Business development: Actively looking for customer introductions.
Task Administration
Create working schedule before quote is drawn up.
Be the direct contact with vendors, suppliers and partners and manage relationships and quality output.
Accurately plan and quote tasks oversee and sign off on working schedules and ensure quality trip briefs and correct schedules are sent in time.
Ensure sufficient resources are in place for TASKS.
Always maintain contact with TASK Team on the ground activities and tasks/jobs.
Ensure timeous action is taken when dealing with changes, threats and amendments related to a task. Update the working schedule.
Operationally participate in TASKS