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Customer Service Representative (German)
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Description
Our client is currently looking for German-speaking Customer Service Representative who can help them deliver outstanding customer service to their international markets.
Duties and Responsibilities:
German-speaking advisors to provide superior airline reservation services to customers.
Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times, and international airport requirements.
Key Skills
Active listening.
Adaptability.
Attentiveness.
Conflict resolution.
Creativity.
Decision-making.
Dependability.
Effective communication.
Job Role: Customer Service Representative (German)
Industry: Media / Communications
Salary: Negotiable
Required Skills
2 Years of Experience
Qualifications
Native/ Advanced level German & English Language Skills
Matric (Grade 12 or Equivalent qualification)
Computer literacy at intermediate level
No criminal record
Experience in Customer Services / Call Centre/travel and tourism sector advantageous
Demonstrated ability to resolve customer complaints and offer alternative solutions
Work from home with your own Fibre fixed-line internet connection & UPS solution
Job Types: Full-time, Permanent
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ4NzYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121081&xid=1109_48761
Id Subtitle 1059113662
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