Customer Facing Team Member

Looking for young, dynamic and customer focused individual who has a passion for the Fast food industry

To provide excellent customer service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC standards

- Prepare products using approved KFC standards procedures

- Monitor product quality by checking and acting upon s and times for products

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Keep the Customer Service Area  and Front Counter clean and tidy

- Follow all cash handling procedures as per Company Standards

- Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention

- Adhere to Yum’s culture principles

- Be obsessed about customer service and ensure customer satisfaction on  every shift

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor


 In Possession of Matric Certificate

Strong problem solving skills

Communication skills

Fluent in english

Basic computer literacy