Accounts manager

Customer Overall account management
First point of contact for client
Sourcing of product according to customer brief/specs
Costing sheets in Excel FOB pricing, shipping factors, duties
Quoting customer $/ZAR pricing of product/ranges
Cost negotiations, calculating profit margins, calculating budgets based on forecasts
Listing of new items
Checking POs have correct qty, price and delivery date
Sending of samples, following up on approvals/comments
Uploading inspection reports, test reports and images to portals
Uploading Declared Shipment Quantities onto portal per item
Following up and receiving customer forecasts
Monitoring stock levels in Syspro, ensuring stock is ordered and delivered on time
Ensuring customer orders get processed so deliveries can be made on time
Calculating deal pricing and presenting deals
Sending and implementation of price increases/changes
Assisting where necessary with delivery bookings




Supplier Overall product management
Sourcing of product according to briefs, but also new product
Requesting pricing from factory
Cost negotiations with factory
Checking MOQs and order configuration for FCL/ shipment consolidations
Product development materials, colours, coatings, prints, packaging
Requesting Proforma invoices, creating briefsheet/spec sheet per item, backstamps, shipping marks
Ensuring POs are correct re price, qty, specs, delivery dates before sending to factory
Following up on deposit payments
Sampling process development samples, pre-production samples, pre-shipment samples
Following up on sampling time
Internal QC of product and labelling before sending to customer
Sending through sample approvals/comments/changes to factory
Ensuring production commences on time
Ordering price tickets
QC/Inspection reports checking inspection reports of production
Double checking packing lists and invoices
Sending through approvals and authorizations to ship to factory
Following up on shipment time, ETA


Additional duties
Sort out returns queries, damages, replacements, product issues
Opening of parcels/preparing of parcels, packaging, waybills
Stock takes
General admin