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Technical Consultant

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General Details

Location:

Higgovale, Cape Town

Advertised By:Agency

Company Name:ABC Worldwide

Job Type:Full-Time

Description

Technical Consultant

Position: Full-time, hybrid

Location: Bellville, Cape Town

Please send your latest CV to Michelle – kindo.m@abcworldwide.com

COMPANY PROFILE

Our client is a leading independent provider of IT infrastructure services, with about 18 000 employees worldwide. They work at the heart of digitization, advising organizations on IT strategy, implementing the most appropriate technology, and managing our customers’ infrastructures.

As a future member of their family, you will have the opportunity to:

Become part of a strong and highly experienced team in a founding company platform partner that entails skilled architects, project managers and process and technical consultants
Ensure delivery across the company’s platform to ensure organizational optimization on how to utilize and transform the way in which they work
Become part of a team that collaborates, support each other, and grow together by striving to continuously improve what they do, whilst also taking pride in regularly receiving the highest customer satisfaction scores

Skills, Experience and Capabilities

You’re regarded as an expert in high quality software implementation, with several specialisms that you are the ‘go to’ person for the job
You translate business process requirements into technical design, creating a best-fit framework for a scale-able implementation
Strong software Implementation understanding with in-depth knowledge in various software applications
Able to communicate on complex issues with stakeholders and technical staff, to meet business and customer requirements
Always keeping up to date with current and future market developments, technologies, product, and strategies
Provide technical design authority and mentor more junior members of the team
Technical lead for medium & large-scale solutions ensuring designs meet customer requirements and achieve appropriate outcomes and deliverables
Acts as a role model for colleagues providing guidance around technical and behavioural competencies to

ensure sharing of internal best practice

Ensuring adherence to coding and design standards, and providing technical

hand-over documentation

An advocate of implementation practices that deliver excellent operating efficiency, both technically and for user/process experience
Advising, qualification and questioning of customer requirements, especially in complex projects and in the case of unclear customer requirements
Effective communication skills and be a team player, capable of building collaborative working relationships in a dynamic customer facing environment

Essential Qualifications

...
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Id Subtitle 1205223854

ABC Worldwide

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KEY COMPETENCIES Have excellent problem-solving skills to identify any issues or problems and assess the severity of the problem, determine an appropriate approach to solving problems, develop plans for implementing solutions etc.Have good verbal and written communication skillsHave a high level of client service orientationBe self-driven and have high energy levelsBe organized and assertiveBe a logical thinkerBe able to work independently with a high level of responsibility KEY PERFORMANCE AREAS Support the production environment, upgrade, security management, disaster recoverySetup and configure the Production, SIT and Dev environmentsImplement and maintain associated system configurationsProvide support function to internal teams and clientsExtensive troubleshooting experience with software solutionsEnsure that communication channels are established with all clients at a technical levelInvestigating production related queries as raised by business or external partiesEnsure that adequate testing has taken place before implementing new systems or changes to existing systemsEnsure that periodic tests are executed at the DR siteEnsure that failover procedures are documented and kept up to dateEnsure that all technical documentation is maintained and product enhancements periodically reviewedEnsure effective monitoring systems and the building of tools, dashboards and automated processes to empower the product and organizationalTest any new system releases / upgrades from Development or Service ProvidersEnsure that a testing schedule and procedure is availableSystem Maintenance (Production and Test)Be the SME for the hosted service RESPONSIBILITIES Strong written and spoken communication skillsAnalytical and logical problem-solving skillsProvide support to customer via excellent written and spoken skillsProvide process enhancements and recommendationsResponsible for recurring system changes on the environmentsProvide solid technical foundation to/across all of our customer environmentsProactively manage the customer environmentsEnsure that all incidents are logged and effectively managed, resolved and escalated if necessaryIdentify trends across customer base and feedback observations and assessmentsRevision of technical documentation and specifications as part of troubleshooting process and contributing to the Knowledge baseDetailed investigation and analysis of incidents which might include, but is not limited to: Analysis using tools like SQL Profiler, Network sniffers and Windows Performance MonitorT... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDczNTQ3NDAyP3NvdXJjZT1ndW10cmVl&jid=371080&xid=1473547402

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Commercial Refrigeration Technician (Manufacturing

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Our client is looking for a Commercial Refrigeration Technician to manage and maintain the refrigeration lab within their Refrigeration Manufacturing Plant. Assist with problem solving and site commissioning. Constantly evaluate opportunities to improve energy efficiency and reduce cost while improving quality and longevity. Assist the Sales Team with technical information. Responsibilities: Manage and maintain our clients test labProcess, interpret and prepare test date to compile test reportsDesign and improve refrigeration systems and componentsEnsure swift and efficient product qualificationManage site testing and data logging programsManage and maintain test equipmentLead new Research and Development projectsAssist with refrigeration design for new productsDo compressor, liquid line component and controller selectionsManage setup parameters of refrigeration productsManage technical database for productsLiaise with consulting engineers and attend site meetings as requireLiaise with refrigeration contractors and provide appropriate technical solutionsBuild strong relationships with contactor partners and provide technical support and training as requiredProvide customer and on-site support as required to end userLead and manage certain project warranty processes and supplier warranty claimsProvide technical supportDevelop technical specifications documentationProvide technical assistance to spares departmentDesign new optimized versions of products in the existing product portfolio for continuous product improvementAssist management by providing technical solutions and quotations as requiredPrepare engineering instructions, technical manuals and laboratory testsSupervise commissioning of new control systems on display cabinetsSource cost efficient components and materialsRequisition special bought out components that are not in stockAssist with engineering change proceduresAssist with engineering instructions Requirements: National Diploma in Refrigeration Technician, Mechanical Engineering or any related qualificationValid SAQCC Authorized practitioner’s card (Category C-Inspector)Minimum 5 years with hands-on experience and strong fault-finding skillsPreferably 2-years’ experience in CO2 Transcritical System Installation, commissioning and maintenanceExperience in design and application of refrigeration systemsMust be willing to travel oftenComputer literate, especially MS ExcelAssertive, detailed and able to motivate and lead othersProactive and have th... https://www.ditto.jobs/job/gumtree/3000229497?source=gumtree

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Our client is looking for a Quality Supervisor to join their team. Duties & Responsibilities:• Ensuring full implementation of the food safety programme (food safety certification requirement), ensuring communication, training and promotion of the programme amongst management and staff.• Efficiently utilising all resources to meet customer, company, legislative requirements and to drive a culture of continuous improvement• Ensuring that technical standards conforms to Food safety requirements and regulations and performances communicated throughout the company• Maintaining and safe keeping of all supplier, product and process specifications for the company’s products as well as the preparation, maintenance and safe keeping of raw material and packaging specifications.• Managing internal audit system (internal processes, suppliers and outsourced service providers)• Management and maintenance of non-conformance and corrective & preventative systems• Management of customer complaints system• Reporting to management on quality related matters• Implementing and improving the necessary quality operational systems, processes, and procedures at the company• Documenting operational processes and procedures of the company• Ensuring that all appropriate records are kept for traceability throughout the company• Liaising with and evaluating all Technical Service Providers• Facilitating regular internal quality and food safety training for staff• Cost effectiveness and identification of cost saving opportunities and initiatives for the company• Supporting the development of efficiency programs within in the quality department• Providing general and technical support to the logistics, quality, and operations teams• Assistance with any quality requirements on an ad hoc basis• Coordinating and supporting management of strategic and quality projects• Management and improvement of the Health & Safety programme• Assisting the facility with continuous improvement strategies on an ad hoc basis Key Skills• Strong interpersonal skills, problem-solving capabilities and results orientated• Good prioritizing skills, time-management skills and systematic way of working• Good project management skills and good time keeping (follow through with projects)• Accuracy and attention to detail essential• Deadline driven and ability to handle pressure• Positive attitude and willingness to assist• Practical & logical approach• Teamwork and management skills – ability to relate and work with people at all levels• Ability to work independently on own initiative, be proactive and have a self-driven work ethic https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzc3MTg0MTU1P3NvdXJjZT1ndW10cmVl&jid=375398&xid=1777184155

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