Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Western Cape > Cape Town > Jobs > General Worker Jobs> ad 1127289038)
Support Engineer Office
1 Photo(s)
1 year ago1822 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Description
Support Engineer (Office) in Cape Town - Rondebosh
Requirements:
2-years related experience
Knowledge of MSSQL and MySQL,
High Level of Knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config-Server, eSocket.POS)
Linux knowledge and experience
Business analyst skills is advantageous
Be able to write documentation for all created processes
Be able to write disaster recovery documentation, cutover processes
Have strong problem-solving skills
Have dedication and perseverance
Must be able to work well under pressure
Setup and Configure ACI Products
Send CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDk5ODg3Mzg5P3NvdXJjZT1ndW10cmVl&jid=1182080&xid=2099887389
Id Subtitle 1127289038
View More
PRR Recruitment Services
Selling for 2+ years
Total Ads202
Active Ads202
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
202Total Ads
422.02KTotal Views
Contact PRR Recruitment Services
Message
(4023)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
KEY COMPETENCIES
Have excellent problem-solving skills to identify any issues or problems and assess the severity of the problem, determine an appropriate approach to solving problems, develop plans for implementing solutions etc.Have good verbal and written communication skillsHave a high level of client service orientationBe self-driven and have high energy levelsBe organized and assertiveBe a logical thinkerBe able to work independently with a high level of responsibility
KEY PERFORMANCE AREAS
Support the production environment, upgrade, security management, disaster recoverySetup and configure the Production, SIT and Dev environmentsImplement and maintain associated system configurationsProvide support function to internal teams and clientsExtensive troubleshooting experience with software solutionsEnsure that communication channels are established with all clients at a technical levelInvestigating production related queries as raised by business or external partiesEnsure that adequate testing has taken place before implementing new systems or changes to existing systemsEnsure that periodic tests are executed at the DR siteEnsure that failover procedures are documented and kept up to dateEnsure that all technical documentation is maintained and product enhancements periodically reviewedEnsure effective monitoring systems and the building of tools, dashboards and automated processes to empower the product and organizationalTest any new system releases / upgrades from Development or Service ProvidersEnsure that a testing schedule and procedure is availableSystem Maintenance (Production and Test)Be the SME for the hosted service
RESPONSIBILITIES
Strong written and spoken communication skillsAnalytical and logical problem-solving skillsProvide support to customer via excellent written and spoken skillsProvide process enhancements and recommendationsResponsible for recurring system changes on the environmentsProvide solid technical foundation to/across all of our customer environmentsProactively manage the customer environmentsEnsure that all incidents are logged and effectively managed, resolved and escalated if necessaryIdentify trends across customer base and feedback observations and assessmentsRevision of technical documentation and specifications as part of troubleshooting process and contributing to the Knowledge baseDetailed investigation and analysis of incidents which might include, but is not limited to:
Analysis using tools like SQL Profiler, Network sniffers and Windows Performance MonitorT...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDczNTQ3NDAyP3NvdXJjZT1ndW10cmVl&jid=371080&xid=1473547402
Invalid date
1
SavedSave
The Micros Field Technician (MFT) is required to install, maintain and support the product to his/her assigned area of expertise to the satisfaction of our clients, employees and management.
Primary Responsibilities for the Role
Product Knowledge
Keep updated on new technologies available, both on MICROS software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.Regularly visit the corporate websites, www.micros.com, www.micros.co.za, to keep informed about corporate developments and news.Read the published ‘Product Marketing Announcements’ (PMA) on a regular basis.Pass any certification examinations as required by Management.Every MFT is expected to be able to install assigned products according to MICROS standards and to the complete satisfaction of our clients and Management.The MFT is required to pass on any new acquired skill/knowledge to other MFT’s verbally, via email, fax or memorandum.The MFT presents training courses to other MFTs as required.Must be able to configure a complete database of the assigned products and provide a working solution for the client (i.e. network connectivity, drive mappings, systems parameters, etc.).
Support
Each MFT is required to support the products assigned to him/her.Clients on ‘Stop Support’ are not to be supported without authorization by Management.All support calls are to be logged on the in-house call logging system according to the Micros logging standards.MFT to be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.The MFT must assess the problem and assign a correct priorityAll logged calls are too updated timeously.Ensure timely resolution or assignment of call within the Micros SLA commitmentsClients are to be provided with the call log ID.Be responsible for interaction with customers via email, telephone, fax, PC Anywhere etc. Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all documentation required by Micros SA. Assist with implementing, testing and writing any documentation that may be required.Ensure that ALL equipment is checked in and out and properly maintained
Support Calls
Once a call is assigned, the technician must take ownership of the call and it remains his or her responsibility to resolve the call, unless instructed otherwise.Manual dockets must be issued to the customer and completed in full and accurately. The log number is then to be written on the manual docket.No manipulation of charges may b...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzc2OTczMDkxP3NvdXJjZT1ndW10cmVl&jid=1156098&xid=3376973091
Invalid date
1
SavedSave
My client who are a supply chain solutions specialist that offers customers leading cloud-based technological trade solutions are looking for an Export Channel Controller to join their team!
Experience• 5 years’ or more operational export experience in controlling clients.• Knowledgeable in all aspects regarding Customs clearance on Sea freight, Roadfreight and Warehousing
Personal Attributes:• Well groomed• Knowledgeable in all aspects of Exportation • Enthusiastic, passionate, energetic• Good planning skills and organized in ones work priorities• Attention to detail• Good management skills• Willing to take full ownership of responsibilities• Able to deal with conflict• Open and honest in communication• Be able to confront people on issues• Thrives on change• Team-orientated• Proactive • Ability to work well under pressure• Patience, thorough and organised• Able to prioritise• Initiative to improve on efficiencies
Responsibilities:• Take full ownership of communication with customers nominated to channel.• Manage all documentation, communication and status flow for nominated clients• Control all aspects of Exportation from the time first document is received from customerthrough to shipping of consignment and recover of charges. • Handle export operations from start to finish• Understanding & Processing Export Customs & Port documentation. General Cargo, Project Cargo & Wine documentation.• Must have a sound understanding of INCO Terms• Promote inter channel and inter departmental communication and cooperation• Ensure customer status updates• Control and optimise all systems • Handle all customer queries• Costing and Invoice quality checks (Paying expenses without consideration of recovery -resulting in write offs)• Manage position controls and file revenues• Report to Management on all channel performance issues• Cooperate with and ensure close communication with client service managers and directors relative to customer requirements and systems.
Computer experience required:? Cargowise experience essential not negotiable? Microsoft Office:• Word• Excel• Microsoft Outlook• Internet
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzczMTcwODgxP3NvdXJjZT1ndW10cmVl&jid=1555791&xid=2773170881
Invalid date
1
Control Systems Engineer / Automation Engineer / Systems Engineer required to join a dynamic industrial automation solutions provider. You will work with a team of experienced and skilled automation engineers. We desire an engineer with 3-5 years experience in implementing industrial automation solutions. This position will be based at our clients offices in Cape Town.
Their benefits include travel allowance, they contribute towards a medical plan and towards a group scheme (disability and death). A company PC and mobile phone will be provided as well.
Our preferred candidate will be able to demonstrate solid experience in implementing industrial automation solutions in multiple industries and on multiple control system platforms. Furthermore, project management experience will be highly advantageous.
Responsibilities include but are not limited to:
Industrial automation and process control engineering functions.Design and implementation of automation systems.PLC programming.SCADA development and programming.MES & reporting system development.Factory acceptance testing.Commissioning on site.Support assistance on site.Support / breakdown assistance on site.
Desired skills & knowledge:
Familiar with Schneider EcoStruxure Machine, Automation & Control Expert, Vijeo Designer.Familiar with Aveva Wonderware InTouch, System Platform, Historian, Plant SCADA (Citect).Familiar with Siemens TIA Portal, Step 7.Familiar with Rockwell Automation Allen Bradley RS Logix 500/5000.Familiar with Inductive Automation Ignition SCADA.Knowledge of PLCs, SCADA, SQL, MS Windows & MS Server.Knowledge of Ethernet network configurations.
Additional requirements:
Tertiary engineering education.3 to 5 Years experience in implementing industrial automation and process control solutions.Strong interpersonal skills and the ability to work in a team environment.Excellent written and verbal communication skills.Ability to work efficiently in a fast-paced multi-tasking environment.Continuously seeking to develop personal skills.You are motivated and ambitious.Be willing to work long hours as and when required.Be willing to traveland work away from home.You have meticulous attention to detail.A valid driver’s license.A valid passport.You must be able to legally work in South Africa.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MzU2NTU2P3NvdXJjZT1ndW10cmVl&jid=1612309&xid=3346356556
Invalid date
1
SavedSave
Role Duties and Responsibilities:
3 Way Matching of assigned book – PO, GRV and supplier invoice.In the event of discrepancies, resolve with relevant parties and prepare the required claim documents.Processing/Uploading of Marketing, Transport and ad hoc invoicesMatching and processing of all creditors related Warehouse documentation on a daily basis.Follow up with Warehouse and Marketing relating to documentation and or queries
Role Experience and Qualifications:
A Matric Certificate (with Accounting as a subject advantageous)Previous experience within a similar role within the FMCG environment advantageousAdvanced computer skills, especially in Excel (Pivot/VLOOKUP)Good communication skillsStrong literacy and numeracy skillsAble to work under pressureBe accurate and pay attention to detailKnowledge of creditors invoices reconciliation systems advantageousSAP experience advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTIxOTUxOTIxP3NvdXJjZT1ndW10cmVl&jid=1681988&xid=1121951921
Invalid date
1
SavedSave
Company based in JHB
Position - Senior Back Office Engineer
Salary Range – R45 000 – R50 000
Must be prepared to travel to lodges on occasion.
Start Date: ASAP
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES (AT LEAST 5 YEARS)
Designing, implementing and maintain complex IT systems.
Experience administering Virtualisation technologies (VMWare preferred).
Experience supporting MS 365 environments.
Enterprise Security Services (Endpoint, Server protection).
Experience implementing and supporting Microsoft products including Active Directory, LDAP, Exchange, Remote Desktop Services, and IIS.
Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF).
Enterprise storage management (EMC, EqualLogic, iSCSI, LUN, Load balancing)
Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet), Firewalls.
Strong documentation and policy writing skills.
DESIRED EXPERIENCE & QUALIFICATION
VMWare certified, MCSE, CCNP, ITIL certified
Microsoft 365 certified, MS Azure, SharePoint
Project management experience
Experience with Disaster Recovery
Experience in administering cloud platforms
PERSONAL ATTRIBUTES:
Willingness to find valuable work and pursue positive outcomes without instruction
Able to work fast and accurate
Able to navigate complex challenges and implement strategic solutions
Inquisitive, intelligent, intuitive, honest, determined, articulate, meticulous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzA4NDE2NDU/c291cmNlPWd1bXRyZWU=&jid=1322400&xid=170841645
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.
