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German-speaking Travel Team Manager - Corporate Tr
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General Details
Description
In dieser Funktion sind Sie für ein Team von ca. 8 Travel Lifestyle Managern verantwortlich und sind dem Head of Operations unterstellt.
Hauptaufgaben
- Sie sind für die Erreichung der qualitativen und quantitativen Zielsetzungen inklusive monatlicher Leistungsmessung, Erarbeitung von Massnahmen-plänen sowie Schulung und Coaching verantwortlich
- Sie fördern Ihre Mitarbeitenden und stellen sicher, dass Entwicklungspläne existieren und umgesetzt werden
- Sie kennen und verstehen die Bedürfnisse unserer anspruchsvollen Kundschaft und stellen sicher, dass wir ihre Wünsche mit dem richtigen Know-how und mass-geschneiderten Angeboten erfüllen respektive ihre Erwartungen übertreffen können
- Sie pflegen einen regelmässigen Austausch mit Fach-Kollegen aus anderen Firma-Offices und nützen das globale Know-how um die Servicequalität sowie die Angebote für unsere Kunden stetig weiterzuentwickeln
Requirements
Ihr Profil
- Sie verfügen über fundierte Erfahrungen in der Reisebranche und haben mindestens 3-5 Jahre in einer vergleichbaren Position in einem internationalen Umfeld gearbeitet
- Sie haben einen kooperativen Führungsstil und mehrjährige Führungserfahrung
- Sie verfügen über sehr gute Kommunikationsfähigkeiten in Wort und Schrift und haben einen sehr hohen Qualitäts-anspruch
- Sie verfügen über sehr gute Deutsch- und Englisch-kenntnisse in Wort und Schrift (Französischkenntnisse von Vorteil)
- Sie sind eine zielstrebige, dynamische und hoch motivierte Persönlichkeit.
- Sie sind begeisterungsfähig und haben eine Passion fürs Reisen
- Sie haben ein überzeugendes und gepflegtes Auftreten und sind verhandlungssicher
- Problemlösungsfähigkeit – proaktiv handel
- Sie haben die erforderliche Aufenthaltsgenehmigung, um in Südafrika zu leben und zu arbeiten.
- Flexibilität: Sie sind in der Lage, in festen Schichten von Dienstag-Samstag oder Sonntag-Donnerstag zu arbeiten, abhängig von der EU-Sommer-/Winterzeitumstellung zwischen 7 und 21 Uhr (SA-Zeit).
Benefits
- Eine abwechslungsreiche Aufgabe in einem lebhaften, internationalen Umfeld
- Gute Sozialleistungen inkl. Sabbatical nach 5 Dienstjahren
- Tolle Büroatmosphäre mit einem motiviertes, multikulturellen, internationalen und engagiertes Team.
- Hybride arbeit
- Jahresurlaubsanspruch von 15 Tagen im 1. Jahr, und 20 Tage Jahresurlaub ab dem 2. Jahr
- Sichere Büroräume in Kapstadt Forshore, mit Parkplätzen abseits der Straße.
- ICAS Employee Health and Wellness (EHWP) Dienstleistungen, die vertraulich sind und von allen Mitarbeitern kostenlos genutzt werden können.
- Wir bieten auch einen Unternehmensbeitrag zur Suedafrikanischen Privaten Krankenkasse
- Arbeitsurla...
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Id Subtitle 1121892093
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ABC Worldwide
Selling for 2+ years
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