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BEE Verification Analyst
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General Details
Description
Duties & Responsibilities
- Proactively communicate and collaborate with clients to achieve set goals
- Documenting and analysing the required information and data to produce reports
- Successful engagement with multiple clients simultaneously
- Manage project processes to reach project targets and meet and supersede client expectations
- Network with clients to build relationships and sustain them
- Prepare and deliver business presentations
- Communicate with Delivery team and management to deliver the best solution for the clients
- Monitor market trends to develop and improve existing products and services
- Daily update of statistics and project progress
Desired Experience & Qualification
- MDP qualification (advantage)
- Minimum of a degree (BCom, BSc, Law or Accounting).
- 2-3 years BEE experience.
- Must have a valid driver’s license and own reliable car.
- In-depth technical knowledge and application of the B-BBEE Codes and Sector Codes.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTEyMTM0NjU2P3NvdXJjZT1ndW10cmVl&jid=1724149&xid=4112134656
Id Subtitle 1239346301
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Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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Department : Operations: Processing Centre
Reports To : Processing Centre Manager
Job Grade : C3
Location : Cape Town
Contract : This position is project based for 6 months and may be extended in line with project requirements.
ROLE PURPOSE
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KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Process Management
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MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
B Degree / Project Management Diploma or equivalent qualificationMinimum 3 years project management experienceMust have a valid code 08 drivers licenceMust have a clear criminal recordExcellent command of the English languageMust have excellent communication and interpersonal skillsMust be customer focusedMust pay attention to detailMust be a team playerMust be able to work independently and adhere to deadlines and strict turnaround timesMust have business acumen and be able to communicate at all levelsMust be professional at all timesMust be highly computer literateDemonstrate excellent organisational and problem solving skills
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TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
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Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
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Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
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Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
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Should you meet the criteria and wish to apply, kind forward your CV, salary package details and notice period
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Strategic objective: grow business, reach client satisfaction and achieve valuable ROI.
This role is responsible for managing digital and/ or online projects from concept to completion within budget and resource allocation.
Projects will include Website productions, online tools, web applications and digital campaigns.
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Duties include:
Support the Finance Manager and Finance team to assume full responsibility for the full management accounting function.
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Prepare annual financial statements in accordance with IFRS for year-end
Assist the Financial Manager to prepare and review annual budget requirementInput of budget file into reporting tool for the year aheadProviding insightful financial info for the purpose of decision-making for the business
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