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Fast Food Manager
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General Details
Location:
Advertised By:Agency
Company Name:Kencorp Executive Search
Job Type:Full-Time
Description
RESPONSIBILITIES:
- Provide excellent guest service in an efficient manner.
- Ensure that the facility is ready to open fifteen minutes prior to the posted opening time.
- Control costs: food, labour and other expenses.
- Be on the floor 100% of the time during a meal service period to observe, monitor and follow up on all areas of the operation.
- Maintain the cleanliness and organization of the dining, service and preparation areas in accordance with established standards of sanitation.
- Maintain appearance and uniform standards.
- Train and develop all staff members supervised.
- Provide ongoing feedback to all personnel and managers concerning all aspects of the operation.
- Direct and assist staff members in maintaining high standards of food presentation, sanitation and service.
- Monitor food production and the final product to ensure that food quality meets established standards.
- Commit food specifications to memory and ensure that all food handlers follow these specifications.
- Ensure the staff is following established service standards.
- Motivate staff members to maximize sales by utilizing menu knowledge and suggestive selling techniques.
- Prepare store for monthly mystery shopper visit.
- Interact with guests on an ongoing basis to ensure that service and food quality expectations are being met.
REQUIREMENTS:
- Matric
- 2 years Fast Food Supervisor experience
- Computer literacy
- GAAP POS experience will be an advantage
- Must be willing to work shifts
- Physically strong and able to lift heavy crates
- Only SA Citizens will be considered
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Id Subtitle 1248353688
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Kencorp Executive Search
Selling for 2+ years
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FOOD AND BEVERAGE MANAGER
Introduction
An exclusive golf and lifestyle estate situated in Pretoria East is seeking an experienced and organised Food and Beverage Manager with at least 5 years’ experience within a similar role to join the team.
Job Purpose
Responsible for managing all F&B and banqueting/events operations and for delivering an excellent guest experience. Forecast, plan and manage all F&B orders, staff, and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.
REQUIREMENTS
Minimum education (essential):
Culinary School Diploma or Hospitality Management Diploma
Minimum education (desirable):
Degree in Hospitality Management or Food Service Management or related field
Minimum applicable experience (years):
5 years
Required nature of experience:
Proven food and beverage management experience.Event or function management experience.Working knowledge of various computer software programs i.e., MS Office and restaurant management software (Club Master, Smart Trade).Up to date with food and beverages trends and best practices.Multiple outlet experience as well as banqueting experience up to 400 Pax.Ability to run more than one function at the same time.
Competencies (Essential):
Ability to spot and resolve problems efficiently.Mastery in delegating multiple tasks.Communication and leadership skills.Ability to manage personnel and meet financial targets.Guest-oriented and service-minded.Strong leadership needed to take charge of this department.Self-motivated with the ability to work without supervision.
Other:
Working days: Tuesday – Saturday
Key Performance Areas
Managing food and beverage and banqueting/events operations within budget and to the highest standards.Leading F&B team by attracting, recruiting, training and appraising talented personnelResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.Preserve excellent levels of internal and external customer service.Design exceptional menus, purchase goods and continuously make necessary improvements.Identify customer’s needs and respond proactively to all their concerns.Lead F&B team by attracting, recruiting, training, and appraising talented personnel.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjkyNjE0Njc4P3NvdXJjZT1ndW10cmVl&jid=1394231&xid=3692614678
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Our client in the Automotive Industry, based in Pretoria, is currently looking to employ a Retail Store Manager.
An awesome career opportunity awaits.
Requirements:
Matric / Grade 12 (Minimum).Diploma in Business Administration / Sales / Marketing.Must have solar experience and must be able to issue COC’s.5 years’ experience in Retail Sales and/or Marketing of which up to 3 years should be at supervisory / managerial level.Computer Literacy (MS Office Suite; other relevant discipline-specific software programs).Communication skills (both verbal and written).
Responsibilities and Key Results Areas:
Retail Store Management:
Contributes to creating and recommending strategic plans and reviews to achieve operational objectives and day to day operations of the store.Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.Ensures availability of merchandise and services by approving contracts and maintaining inventories.Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.Markets merchandise by studying advertising, sales promotion, display plans and analysing operating and financial statements for profitability ratios.Secures merchandise by implementing security systems and measures.Protects employees and customers by providing a safe and clean store environment.Maintains the stability and reputation of the store by complying with legal requirements.Determines marketing strategy changes by reviewing operating and financial statements.Completes store operational requirements by scheduling and assigning employees and following up on work results.
Compliance:
Operates within controls and procedures to ensure the integrity of the company.Identifies and monitors risks within own department and area of responsibility.Assists in the maintenance of a risk register, report discrepancies or areas of concern to management.Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.Provide a safe working environment, adhering to Health, Safety and Environmental procedures and ensuring they are always understood and practiced by the team.Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations.
Customer Servic...
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• A NQF Level 7 Qualification in Built Environment: Property / Facilities / Building Construction / Engineering or related field.• A minimum of five years’ relevant experience in facilities and building management.• Proven Project Management experience.• Knowledge of National Building Regulations, the Building Standards Act, SANS and Property related legislation.• Knowledge of Occupational Health & Safety (OHS) act and related legislation.• Knowledge of administrative processes, policies and procedures.• Experience in managing a team, with a proven track record in achieving targets and developing people.• Computer literacy in Microsoft Office Suite software.• The following would be an added advantage:?Experience Government supplier management processes?Knowledge of relevant legislation – PPPFMA, PFMA, OHS Act and NAA
Purpose of Role:
To manage facilities, the maintenance function and ensure compliance to legal requirements relating to machinery, the safety and environment programs and quality requirements
Facilities Management:
Implementing and contributing to the development and review of strategic goals and service delivery of the Facilities section and budget implementation plan.Evaluating and reporting to the Director Finance and Corporate Services/ Accounting Officer and other senior managers on the alignment and achievement of strategies and goals in respect of activities, service delivery and performance within the Facilities section.Support and advice management about facilities rated activities.Manage facilities occupied by the client and oversee preparation and implementation of lease agreementsEnsure that facilities are well maintained and cleanedManage the operations of all Facilities section services including the Air Conditioning , Reception and RegistryMonitor security and access to the client facilities and any related issues
Maintenance Management:
Ensure effective maintenance plans and service provider SLAsMonitor and control approved maintenance contracts between the and client service providers.Manage planned and unplanned maintenance workEnsure effective liaison with internal and external stakeholders (Landlord,Security, Cleaning services)Ensure proper use and maintenance of assets e.g vehicles etc.
Financial management:
Prepare and manage budget for the section
People management:
Manage staff ( Air Conditioning , Reception and Registry)
Legislation, policy and implementation:
Formulation and drafting of policiesImplement and manage the implementation and enforcement of policies and By-laws...
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Responsibilities? Manage relationships among corporation as well as contracted travel agencies.? Manage relationships with vendors of direct travel like airlines, car rentals and hotels etc.? Identify and execute contract negotiations as well as ensure staff using preferred suppliers.? Oversee administration of corporate credit card program inclusive of managing provider relations.? Develop, monitor, and enforce standard operating procedures to consultants and also identify training required. ? Key Performance Appraisals for all staff members.? Monitor employee reimbursement process inclusive of managing systems and assisting ongoing processing.? Manage reporting inclusive of spend plus volume trends along with exception reporting, budgeting, and forecasting.? Manages team or multiple teams in department of non-exempt and exempt employees.? Supervise investigation as well as resolution of internal plus external client complaints.? Monitor training on Expenses, Travel and corporate card processes along with tools.? Invoicing and assisting with resolving invoice queries.? Provide continuing analysis and development of technology and systems in area of travel plus expense reimbursement.? Establish operating goals, plans, and assist with business growth.
Requirements: Qualification and SkillTravel Diploma/Degree or equivalent qualification5 years’ experience in roles within the travel management sectorWell-versed in Excel and PowerPointQuicktrav, Amadeus and Pestel knowledge preferredStrong leadership skills
This role is only open to South African citizens currently residing in Gauteng12 month contract – open for review
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
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