Property Manager Assistant - Sectional Title

REQUIREMENTS
Matric plus relevant qualifications advantageous
Minimum 2 to 3 years working in the Sectional Title Sector of a property company
All round experience assisting Property Managers and Clients
Passionate about property and willing to learn and take on new challenges
Excellent communication skills
Highly organised with excellent turn around time on queries and problem solving
Hours 9am 6pm
DUTIES
Managing support to all property related requirements within the company
Arranging and compiling all necessary building information documents for upload to the client portal.
Ensure contracts are in place in accordance with the budget, uploaded under the documents tab, and diaries set for renewal reminders
Downloading of completed site surveys and uploading to the system
Ensure the key log is up to date as and when locks or codes are changed
Handle day to day correspondence with owners and tenants
Invoice processing and approvals
Handling and processing of insurance claims
Handling account queries (with both contractors and owners as required)
Handling disputes amongst residents/clients
Dealing with complaints when required
Logging and actioning of Out of Hours Calls as a priority each morning
Logging and actioning of all maintenance items, including quotes, works orders or general enquiries.
Processing requests on the online system within a timely manor
Health & Safety Arranging the necessary certificates, quotes and remedial works be carried out within the required timeframe.
Contracts Renewals and negotiations of all service contracts for each block
Salary: R18 25k, dependent on experience

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