Facilities Manager (Ref #21367)

Facilities Manager required at a general facilities management service provider in Bloemfontein. Duties & Responsibilities but not limited to * Responsible for driving integrated Facilities Management (FM) services and strategy for the Client * Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA) * Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to Client needs * Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained * Ensure timeous sign-off and variance explanations on P&L's * Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered * Manage back to back SLA agreements with suppliers and contractors * Monitor service providers' (contractors) performance and effect corrective action on any deviations to the SLA * Assist in the management of FM projects and provide technical support, where applicable * Demonstrate and instil effective adherence to processes on infrastructure maintenance * Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions * Ensure timeous processing of invoices * Provide monthly reports and feedback on continued compliance to the SLA * Building strategic relationships both internally and externally * Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback * Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure * Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees * Responsible for training, coaching, mentoring & development of subordinate employees Minimum Requirements * National Diploma or Degree in Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification * Matric (Senior Certificate) * Valid SA Driver's License * 5yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management * Administration/Reception/Switchboard training ideally in a customer orientated environment * Facilities Management, CRM, Property Management & Financial Management * MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level), SAP knowledge * Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law & Contractual Law The right person must have the following competencies: - * Trustworthy * Initiative/Proactivity * Deadline Driven & Highly Motivated * Stress Tolerant * Excellent Written Communication * Supervisory Skills * Subordinates Capacity Building * Customer Focus * Negotiation & Analytical Skills * Planning/Scheduling/Objective Setting * Teamwork