Junior Workshop and Service Technician

*Reference: JHB001337-DDT -1* A mature young, responsible and customer-oriented person to join our client’s team as a Workshop and Service Technician. The pump component are a critical part of the business so if they need to be repaired or serviced, then a quick and very accurate response is critical. Someone with Industrial Equipment experience is needed to assist with managing processes in the workshop. *Minimum requirements:* * 3-5 years’ experience working in a service workshop. * Mechanical & electrical experience working on pumps and electrical motors (preferably vacuum pumps) * Must be hands on accurate with precision work * Must be a proactive individual * Must be energetic and helpful * Must be a team player and people’s person * A good communicator verbally and in writing * The candidate must be passionate, enthusiastic and customer focused. * Must have a natural love for closing a deal or making a sale to obtain repairs * He must be self-disciplined, proactive, results orientated, and able to work under pressure. * Strong ability to work accurately with numbers and information * Must be able to multitask and enjoy a high-performance environment * Above all we require a professional approach to our workshop repairs and servicing. * Good planning abilities and time keeping is essential. *Job Description* * Candidate must have strong knowledge of mechanical and electrical principles * Will be required to do in service centre work (Hands-on) * Perform stripping, cleaning, testing and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery. * Liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps. They are to inform customers when their pumps will be serviced /repaired and delivered back to the customer. * Travel to clients for onsite servicing and repairs when required. * Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team. * Candidate must be capable of creating a job card and quoting. * Proactively follow up on offers made and constant liaising with customers regarding status of orders and back orders. * Retrieving order numbers, processing proforma invoices and proactively following through with its implementation. * Ordering of local buy out products for service. * Prepare spares and pumps that must be picked for delivery/collection by customers. * Be computer literate. Advantage in Microsoft Office, Outlook, Excel, Pastel. * Log data for the service centre and keep track of monthly statistics. * Update company SharePoint documents and lean kit daily. * Filing documents. * Must be able to follow existing procedures and implement new/improved procedures in the workshop. * Must know basic conditions of employment and adhere to th