Key Accounts Engineer

The Key Account / External Sales Engineer will be responsible to present and sell appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the relevant region.

Key Responsibilities:

Sales:

• Identifying, analysing and ranking existing and new customers in your area in terms of their class application and current and future business potential;
• The development of long term relationships with customers based upon confidence and trust;
• Setting up and maintaining a medium and short term customer call plan that will generate an ongoing source of inquiries for our value propositions;
• Executing call plans, ensuring existing customers are actively serviced and new opportunities and sales leads are properly followed up;
• Identification of new business opportunities on an ongoing basis through cold calling, networking, etc.;
• Active monitoring of your sales performance to ensure sales targets and margins are achieved;
• Preparation and maintenance on an ongoing basis of product presentations (MS Power Point, etc.);
• Attending marketing and sales functions as required from time to time;
• Managing communications between key customers and internal teams;
• Resolving key customer issues and complaints;
• Carrying out after hour on call duties in terms of the Division’s 24-hour service program.

Technical:

• Understanding power transmission formulae and being able to use it as a tool for the selection of relevant equipment;
• Acquiring an in depth knowledge of the company’s products, use of its catalogues and criteria for product and solution selections;
• Acquiring knowledge of applications and understanding their impact on the selection of equipment;
• Carrying out site meetings in order to evaluate applications and or solve operating problems;
• Carrying out necessary calculations for the sizing, recommendation & selection of equipment;
• Carrying out on-call duties in respect of after-hours back up & breakdowns.

Qualifications and Experience:

• 5-10 years sales experience in the industry or similar experience
• Familiarity with CRM packages
• Good MS Office skills, especially Excel
• Experience in project management will be an advantage
• Qualification in Mechanical engineering will be an advantage