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Customer Applications Engineer
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1 year ago1171 views
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General Details
Location:
Advertised By:Agency
Company Name:Empire Recruitment
Job Type:Full-Time
Description
Key Performance Areas:
Identify areas of improvement and applying SMART actions to meet requirements
Turn-around time for analysis of failures as well as customer queries.
Product development through engineering solutions.
Requirements
National Senior Certificate / Matric
BTech / BEng mechanical qualification
1 - 3 years’ experience in a product development or processing environment
Previous power transmission experience would be advantageous
Hands on approach to manage work packages from customer enquiry to dispatch
3-5 years in industrial automation environment (Electrical control systems)
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Id Subtitle 1188011250
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Empire Recruitment
Selling for 2+ years
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RESPONSIBILITIES
Work closely with business to help them understand the data in the environment and enable data insights to the business unit to drive change.Create and maintain functional requirements, system specifications and blueprints in support of data architecture and detailed design specifications for current and future designs.Designing, implementing, and maintaining scalable and robust patterns for ingesting and transforming complex datasets from a multitude of sources.Supports the organisation’s cloud strategy and aligns to the data architecture and governance including the implementation of these data governance practices.Create and manage data feeds to 3rd party system or enterprise applicationsAssist in identifying, designing, and implementing robust process improvement activities to drive efficiency and automation for greater scalability. This includes looking at new solutions and new ways of working and being on the forefront of emerging technologies.
REPORTING
Develop and maintain monthly and ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries within the required timelinesAid internal and external clients or service providers where necessary
INNOVATIVE & TEAM PLAYER
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Limited Duration Contract of 12 Months
Description:
Under general supervision, performs all conventional aspects of the functional area subject matter.Devises new approaches to problems encountered.Plans, schedules, and conducts work requiring judgment in the independent evaluation, selection, and adaptation of engineering techniques, procedures, and criteria.Performs work which involves conventional engineering practice but may include a variety of complex features such as conflicting design requirements, unsuitability of conventional materials, and difficult coordination requirements.Provides technical guidance to designers and less experienced engineers.Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.Skills are typically acquired through an undergraduate degree in Engineering and a minimum of 4 years related experience, with average experience ranging from 6-10 years.
Experience Required:
BSc.(Eng.) Chemical with minimum 4 years’ experience in the process engineering design environment.
Qualifications:
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Please Note: If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful.
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Main Purpose of Job
Manage customer support and service and assume overall responsilbity for the success of the branch, including budgets and revenue targets as assigned.
Responsibilities:
Management of all the DAF retail branch activities ( inventory, parts sales, workshop and customer satisfaction)Develop and maintain customer relationships.Report on non-compliances and implement remedial actions.Implementation of policies and procedures.Jointly develop and train branch staff for future growth.Ensure profitability with monthly targets are achieved.Compile monthly branch reports and forecasts.Ensure compliance to strategic plans.Financial targets are achievedAchievement of regional sales targetsImplementation of effective control measuresCompliance to minimum CSI targets set for divisions on sales, workshop and parts.Health, Safety, Environment and Quality targets are achieved and enforced.
Key Competencies/Skills
Good leadership to drive a team towards achieving set targets.Good interpersonal skillsMust be competent to lead a diverse team of technical and sales staff.Staff motivation.Team development.Innovation in organisation, business and opportunity developmentCustomer-focused service orientated individual with a solid trucking background.Must have knowledge of DAF systems.Communication – Ability to work with people at different levels within the organization.Problem solving – Ability to solve problems independently.
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Introduction
A well established Civil Enigineering company based in Randburg is looking for a Junior Draughtsman with AutoCAD experience to join their company.
Duties & Responsibilities
Responsibilities
Use AutoCAD to Draft ,calculations and measurementsResponsible to generate full quotation and production engineering sheeting and flashing drawing calculationsEnsure all drawings and bill of materials are completed on-timeWhere applicable, with Manager consult with Engineers. Clients and Sales on new or changed sheeting & flashing designs before processing of jobsEnsure sufficient checking of drawings and BOMs to eliminate Non-Conformance reportsCountersign NCRs received by the quality department and manage drawing corrections accordinglyAssist Drawing Office Manager with query co-ordination and resolutionWork and assist other departments as may be required from time to time
Desired Experience & Qualification
Requirements
• Grade 12
• Relevant qualification.
MUST HAVE AutoCAD Drafting experience.Official AutoCAD qualification/certification is preferredStrong understanding of steel sheeting manufacturing processesGood reading, writing, and arithmetic skills requiredAttention to detail and self-driven is essentialGood working experience with MS Office packages, in particular the ability to formulate spreadsheets and maintain dataGood communication skills both verbal and written are essentialGood mathematical skills and basic reasoning ability
Desired Skills
• AutoCAD
Desired Work Experience
• 1 to 2 years
Package & Remuneration
R 10 000 - R 15 000 CTC pm. (Salary is dependent on technical expertise, design experience, AutoCAD software and relevant industry experience)
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