Debt Review Administrator

We are seeking a proficient Debt Review Administrator to join our team. The ideal candidate must have experience in debt review administration, particularly in handling legal processes (filing of NCT Apps & Magistrate Apps), Capturing & chasing of COB’s, and providing exceptional client services. If you have a knack for negotiations, excellent client relations services, possess excellent communication skills, and thrive in a regulated environment, we want to hear from you.

Responsibilities:

Process legal administration related to debt review efficiently and accurately.

Provide outstanding client services, ensuring clear, respectful, and persuasive communication via telephone and written correspondence.

Utilize negotiation skills to reach favorable outcomes for both clients and the company.

Demonstrate proficiency in operating computer systems and peripherals at acceptable speeds.

Undertake additional duties as required beyond the scope of the job.

Maintain accurate records and systems, ensuring precision and attention to detail.

Display numeracy and literacy skills to prevent errors in tasks.

Experience Required:

Previous experience in debt review administration is essential.

Prior customer service experience is highly desirable.

Familiarity with working in a regulated environment is preferred.

Matric

Behavioral Traits Required:

Exhibit a high degree of patience and assertiveness with excellent rapport-building skills.

Actively participate in team activities, contributing positively to team dynamics.

Take pride in work and demonstrate a commitment to quality assurance, setting an example for others.

Maintain effective time management skills to meet deadlines efficiently.

Possess a positive attitude.

Display effective emotional intelligence (EQ) in dealing with various situations.

Be a flexible team player who is self-motivated and adaptable to changing circumstances.

If you meet these qualifications and are ready to contribute to a dynamic team environment, please submit your resume and cover letter to info@debthelper.co.za / bongo@debthelper.co.za

We look forward to welcoming the newest member of our team!