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Service Consultant/ Client Portfolio Consultant -
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General Details
Description
Role Purpose
Management and servicing of direct personal lines insurance 55 plus client portfolios whilst ensuring a balance between the company's business priorities including growth and client retention whilst adhering to the insurance needs of clients, in conjunction with Financial Services Regulations.
Location
x1 Nelspruit and x1 Durban
Responsibilities and work outputs
• Servicing of dedicated client portfolios
• Credit control/Unpaid Debit Orders/Account Queries
• Maintaining and building client relationships
• Delivering excellent client service
• Maintaining and improving agreed client service levels
• Thorough knowledge of short-term insurance products
• Retention of current client portfolio
• Growing current client portfolio
• Identifying cross selling opportunities and provide leads
• Assist clients with claim forms and queries
• Day to Day management/assistance to clients and ensuring portfolio profitability
• Underwriting on multi claimants/high loss ratio clients
• Processing of Renewals
Competencies required
• Technical Retail Acumen
• Portfolio Management
• Risk awareness
• Crossselling/Lead Referral
Experience and Qualifications
• 3 Years' Experience in Servicing (Short Term Insurance)
• Matric/Grade 12
• FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of
• first appointment is on or after , a full recognised qualification as per the FSCA qualification list
• FAIS Regulatory examination for Representatives(RE5)
• 18 CPD (continuous professional development) points
We're looking for someone with
• Extensive knowledge of the Short-Term Insurance Industry
• Thorough understanding of insurance products
• Thorough understanding of business principles and Practices
• Interpersonal Skills
• Ability to handle conflict
• Negotiation skills
• Problem solving skills
• Risk Assessment and analysis
• Insurance Principles and practice
• Customer and Personal Service
• Clerical and Administrative Skills
• Willingness to assist colleagues and a team player
• Time management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81OTAyNDU0NDg/c291cmNlPWd1bXRyZWU=&jid=1517923&xid=590245448
Id Subtitle 1197470274
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ABC Worldwide
Selling for 2+ years
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Advertisement for: Internal Auditor Assistant
The internal audit department’s main
purpose is to play an active role in ensuring that the organisation strives to
achieve its mission and help attain its vision. An exciting opportunity awaits
you.
Key Responsibilities:
1. Prepare
and execute scheduled audits including planning, preparation, execution,
reporting and follow-up as follows:
Planning
1.1. Meet with the Audit
Manager (AM) to discuss key risks, scope, and objectives.
1.2. Obtain
understanding of the client and the audit review area by reviewing prior
workpapers and report.
1.3. Draft Audit
Notification Letter and list of client requirements
1.4. Arrange with
various process owners to discuss and document the process.
1.5. Conduct walkthrough
of the process and key controls identified to ensure adequacy of the design and
implementation.
1.6. Draft audit
procedures and determine sample sizes.
Execution/Fieldwork
2.1. Execute procedures
as per the approved audit program.
2.2. Communicate daily
progress to AM including any findings.
2.3. Document all audit
work performed clearly, with details in the audit workpapers.
2.4 Complete audit
program and the audit working papers.
Conclusion of audit and reporting
3.1. Set up close out
meeting with management where the exceptions/findings will be discussed.
3.2. Drafting of Audit
Report is to be completed and sent to AM for review.
Requirements:
· Excellent interpersonal and communication skills, both written and oral.
·
Compatible for teamwork, creativity, and structured working manner.
·
Ability to analyse and solve problems relating to auditing and related
disciplines.
·
Distinct willingness to learn.
· Self-motivated with the ability to work independently and balance workload to complete multiple assignments within time constraints.
· Ability to apply analytical and interpretive skills to
problem-solving, strong attention to detail, and organizational skills.
·
Flexibility, ability to work under pressure, and high self-motivation.
·
Ability to demonstrate strong general knowledge of financial services,
consumer lending, and regulatory
requirements.
·
Ability to understand and test internal management controls and
provide feasible practical policies and guidelines.
·
Ability to incorporate a large amount of data and establish corporate
standards for efficiency, accuracy, and security.
·
Strong computer skills; Proficient with Microsoft Word, Excel,
PowerPoint, Outlook.
·
Strong ability to take initiatives and make sound decisions.Send CVs to: latania.p@pioneergroup.co.za
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JOB PURPOSE
The Business Sales Representative develops relationships with customers toenable growth within the Business Insurance channel. Alongside meeting therequired metrics set out by business, this role will be able to quote, sell andunderwrite in accordance with business requirements.
RESPONSIBILITIES
Business DevelopmentCustomer Relationship Development / ProspectingCustomer Needs ClarificationSell Customer PropositionsSales Opportunities CreationPerformance ManagementOperational CompliancePersonal Capability Building
BEHAVIORAL COMPETENCIES
Communicates EffectivelyDrives ResultsPersuadesAction OrientedEnsures AccountabilityInterpersonal SavvyBeing ResilientManages ComplexityCollaboratesDecision Quality
SKILLS
Verbal and Written CommunicationCommercial AcumenSales Planning and CoordinationPresentation skillsAction PlanningNegotiationCompliancePolicy and proceduresComputer and System skills
EDUCATION
General Education
Grade 12/SAQA Accredited (Essential); RE compliant (Advantageous); 150 FAISCommercial Credits (Advantageous); Relevant 3 year degree or diploma inrelevant field (Advantageous)
EXPERIENCE
General Experience
1 - 3 years commercial experience (Essential); Experience in Financial ServicesIndustry (Advantageous)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjc4NDgwODcwP3NvdXJjZT1ndW10cmVl&jid=1684800&xid=3678480870
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The purpose of the role is to ensure accurate backup support to Branch and Team and deliver high levels of client service / skills in line with operating procedures and governance.
QUALIFICATIONS
Matric, FAIS Compliant (Full Short Term Insurance Qualification at NQF level 4 or higher). Higher qualification advantage
Successfully passed RE1 / 5
MINIMUM REQUIREMENTS
Effective Time Management skills, computer literacy (TIAL, Word, Excel, Outlook, PowerPoint), Email, Telephone Etiquette, SOP concept. High standard of written spoken English. Demonstrate Corporate and technical knowledge
MINIMUM YEARS OF FORMAL & INFORMAL TRAINING/ EXPERIENCE REQUIRED
Minimum five years relevant work experience in short term insurance
KEY PERFORMANCE AREAS
1. Underwriting / Processing / Back up support / management of accounts / credit control
2. Compliance adherence
3. Occasional client interfacing and associated skills
4. Manage own area of control / deadline / diary control
KEY CLIENTS
Management and Directors; Internal Staff; External Service Providers, Clients / Customers, etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjg0MDQ5NTAyP3NvdXJjZT1ndW10cmVl&jid=1490650&xid=3284049502
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Our client in the Financial and Insurance industry is seeking Business Development Consultants to join their team in Durban.
Candidates should be committed, driven, results-oriented advisers who are able to work on their own as well as in a team environment.
Responsibilities:
Source sufficient lead generating opportunities to ensure 10 client quotes per week and 40 per month minimum
Minimum requirement of 8.5 written policies per month
Maintain and update your Lead Generation Matrix on a weekly basis
Once a quote is requested the consultant must contact client in order to conduct a proper needs analysis and offer professional advice
Sign up a minimum of 5 active lead referral agents
Complete weekly reports that reflect leads, quotes and sales as well as the source of the leads, average premium, total premium and any other pertinent information which may be required from time to time
Keep up to date and fully informed on product comparisons with opposition products
Stay abreast of MI product changes and enhancements
Be compliant in all activities in accordance with regulations and standards of all Insurance regulations and professional guidelines and ethics
Maintain appropriate skills and knowledge in order to provide specialist, professional advice in all relevant business areas
Maintain the required dress code and professional appearance
Competencies required:
Technical Retail Acumen
Retail Sales Skills
Risk awareness
Cross selling
Experience and Qualifications:
Matric/Grade 12
FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognised qualification as per the FSCA qualification list
FAIS Regulatory Examination for Representatives (RE5)
12 CPD (continuous professional development) points
Minimum of 3 years experience in selling short-term insurance either as a broker agent or tied agent
Call centre agents are not preferred unless they have a minimum of 5 years of experience
All required regulatory exams and accreditation
One years proof of commission earnings (minimum R10 000.00 pm)
Candidate must have his own transport (CAR) and license
Were looking for someone with:
Extensive knowledge of the Short-Term Insurance Industry
Thorough understanding of the short-term insurance industry and products
Thorough understanding of business principles
Interpersonal Skills
Ability to handle conflict
Negotiation skills
Problem-solving skills
Risk Assessment and analysis
Insurance Principles and practice
Customer and Personal Service
Clerical and administrative procedures
Be professional at all times with prospects and clients
Presentation skills, both 1:1 and to groups
Ability to present professionally
Sales skills
Prospecting skills
SECTOR: Insurance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTUyMC9BSw==&jid=1781655&xid=E.L001520/AK
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Accounting clerk to work in accounting practice. Must have knowledge in accounting tax and vat. Must have experience in eFiling and caseware.
Drafting afs and tax submission.Must be avail immediately. Durban central
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An exciting opportunity exists for a suitably qualified and experienced individual to join the group team as a CRA.
Reporting to the Group Finance Executive, the CRA will be responsible for the overall management of the consolidation process, coordinating and preparing of monthly and quarterly group management results and forecast.
Responsible for the legal entity financial reporting at financial year end, in line with IFRS, including financial statements, XBRL and company taxation.
The expected outcome is to drive group standardisation on Accounting Policies, ensuring the group financial reporting and consolidation is IFRS compliant and various stakeholder timelines are strictly met.
The ideal candidate will have previous experience in a similar role, and a proven track record of delivering results in such a role.
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
CA(SA) (not negotiable)Written and spoken EnglishMinimum 5 years post articles experienceStrong financial reporting and IFRS knowledgeTechnical skills: Consolidation
If you meet all of the above requirements please send an updated copy of your CV to anandi.faber@protem.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc5MDkxMDkyP3NvdXJjZT1ndW10cmVl&jid=1200417&xid=2579091092
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