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Thobani Zungu

Selling for 7+ years

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Professional SummaryI am a dedicated logistics professional offering remote support services to transport, courier, and freight companies. With strong experience in dispatching, customer service, route planning, and admin operations, I help logistics teams improve delivery efficiency, reduce operational delays, and maintain clear communication with clients and drivers.I bring strong organisational skills, excellent communication, and a passion for problem-solving within fast-moving logistics environments. My goal is to support companies with reliable, flexible, and high-quality remote services.Remote Services I Provide1. Remote Dispatching & Load Coordination Finding and securing loads Scheduling and coordinating pickups & deliveries Communicating with drivers and clients Tracking load progress in real time Completing POD and delivery confirmations 2. Customer Support & Communication Handling client delivery queries Providing shipment updates Booking collections and resolving issues Managing WhatsApp Business / email queries POD requests and document sharing 3. Route Planning & Optimization Creating cost-efficient routes Reducing fuel usage and delays Using mapping tools (Google Maps, Waze, Road Warrior) Allocating drivers based on availability and locations 4. Logistics Admin & Back-Office Support POD capturing and reconciliation Invoice preparation and billing support Driver onboarding documentation Maintaining delivery records and reports Compliance and paperwork management 5. Freight Quoting & Rate Support Preparing client quotations Updating rate sheets Comparing supplier/carrier pricing Monitoring surcharges and cost trends 6. Digital Marketing Support (for logistics companies) Social media management Designing pitch decks & presentations Website updates & Google Business improvement Creating company profiles or marketing content 7. Remote Fleet Monitoring Tracking driver behaviour (speeding, idling, deviation) Daily fleet performance reports Notifying teams of route issues or risks 8. Supplier & Vendor Coordination Coordinating with warehouses, couriers, and suppliers Scheduling collections and deliveries Following up on stock availability & equipment 9. Procurement Support Sourcing tyres, parts, fuel, and logistics materials Comparing supplier quotes Managing procurement communicationI am available for: Freelance contracts Remote part-time roles Full-time virtual logistics support Long-term partnership with transport or courier companies

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