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To support our clients partners and own growth our client based in Cape Town is seeking seasoned consultants with experience in deploying Azure Security services. This vacancy is also interesting if you’ve only deployed Microsoft Cloud workloads as an IT Professional, and are on your path getting more and more comfortable with security
You design, implement and breathe Microsoft Cloud IaaS / PaaS solutions based on the customer’s requirements and expectations.You assist in (pre)sales cycles with solution selling and pricing strategiesYou work with your team to help develop and deliver solutions based on technologies in one of these two areas;
Azure generic(e.g. Azure Policy, etc.)Defender for Cloud (VMs, SQL, Storage Account, Key Vault, etc.)Azure Network SecurityAzure WAF (Web Application Firewall)Azure FirewallAzure DDoS Protection
Microsoft Sentinel
Whom we are looking for
You possess AZ-500 and other Azure Microsoft certificationsYou are open to achieving the CISSP or CCSP certification
You have several years of experience with Azure, with a focus on security productsYou have demonstrated knowlegde in Azure, Azure Defender, Azure Sentinel, Azure Network Security like Azure WAF, Azure FirewallYou know PowerShell and/or KQLYou are familiar with Scrum and know how to deliver following such an approach
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU4MDgwNDg5P3NvdXJjZT1ndW10cmVl&jid=1163814&xid=3958080489
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4mo
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our client in the IT sector is looking for a Technical Support Engineer who will be responsible for providing technical solutions to new and existing on Learning Management Solutions and Learning Content Development, LMS Plugins and application programmable interface (API), learning management system (LMS) Infrastructure configuration, (hosting and bespoke solutions).
Primary Responsibilities for the Role
Moodle Learning Support
First line support for Moodle and other e-learning solutions dedicated for our clients.To attend to tickets created by users and stakeholders on the internal e-ticketing system related to relevant digital platforms;Working to keep within the service level agreement (SLA) - to monitor ticket responses and channel or engage relevant staff members responsible for queries or with supervisory persons to facilitate provision of responses to user queriesPerforming root cause analysis of customer issuesEnsuring all tasks are completed within SLAs - To monitor other communication platforms such as designated communication spaces and attend to queries where possible;Ensuring adherence to Information Technology Infrastructure Library (ITIL) processes and guidelines pertaining to Service Desk, Incident, Problem, Change and Request Fulfilment Management
Moodle End User and Technical Application Support
Moodle End User Support: trouble shooting troubleshoot questions and technical issues that arise, from resetting a password to completing a course;Assistance with Moodle software upgrades, software errors, server performance and plugin installation.
eLearning Systems Training
To attend to lecturer queries on the use of Moodle and other eLearning platforms and tools;To direct lecturers and other clients to suitable eLearning support staff;To offer low level training or walk through support to lecturers on the use of Moodle tools such as creating online assessment activities (quizzes and assignments);To offer training or walk through support to lecturers on the creation and/ uploading course content onto Moodle for online and blended courses;
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
Competencies
At least one year working with Moodle or other e-learning applicationsAt least five years in Higher Education sectorExcellent communication skills and customer service skillsGood organisational and problem solving skillsExperience in HTML and CSS in an e-learning environment
Minimum Qualification and Experience Requirements
BTech: IT/Computer science degree or diplomaITIL Foundation certificate in IT Service ManagementITIL Service Desk Analyst certificationExperience in...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTE2MzY1Mzk3P3NvdXJjZT1ndW10cmVl&jid=377771&xid=1916365397
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4mo
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