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Ou Meul Head Office
Selling for 2+ months
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If you meet the below criteria, please email your cv to: careers@oumeul.co.zaAs a Manager, you have a very
important job in our stores. You are one of the store leaders and are
responsible for making sure that our customers are getting a great experience
every time.
List of Responsibilities & duties, including but not
limited to:
•
Full menu knowledge including all main menu items, limited
menu items, coffees, teas, cocktails, wines, smoothies, milkshakes and other
beverages.
•
Full coffee knowledge and bar training in all areas –
including milk foaming, shot pulling and slip management
•
Detailed knowledge of the company’s roots.
•
Full knowledge on the running of the kitchen, including
preparation of all recipes, prep items and menu items.
•
Ordering procedures, including daily bread orders, cake
orders, fruit & veg ordering.
•
GAAP - including but not limited to capturing invoices,
wastage and manufacturing, pulling management overview reports, daily
stock-takes and daily cash-up procedures.
•
An ability to ensure the smooth running of the restaurant.
Ensuring the staff on shift are aware of their duties, responsibilities and
that these duties are completed timeously, efficiently and correctly.
•
Issues are to be dealt with quickly and efficiently, keeping
in mind always the importance of customer satisfaction.
•
Full knowledge of rostering and staffing, particularly to do
with bar rosters and FOH rosters, depending on the delegation of responsibility
by the GM. In this regard, the Supervisor should have the knowledge of how many
staff are required on a shift and can organise and draw up a roster for any
department of the restaurant.
•
The ability to deal with customers in a friendly,
professional manner. Can handle basic complaints including, but not limited to,
incorrect orders, cold food, bad service. Must always have a friendly,
professional disposition toward customers and colleagues alike.
•
Detailed knowledge of company policies and procedures, this
includes but not limited to the companies disciplinary code.
•
The ability to complete all company checksheets, daily vibe
meetings and FOH training
1mo
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