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Marcus
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BAKERY
PLANT MANAGER
Scope:
The Bakery
Manager is responsible for overseeing all aspects of the bakery department
within the retail store, ensuring the production of high-quality baked goods,
efficient operations, and exceptional customer service. They manage a team of
bakery staff, maintain inventory levels, and uphold food safety and hygiene
standards This position requires strong leadership, organizational, and
communication skills, as well as a commitment to upholding company standards
and policies.
Responsibilities
Plan, organize, and
oversee the daily operations of the bakery department, including production,
packaging, and display of baked goods
Manage and schedule
bakery staff, including hiring, training, performance evaluation, and
disciplinary action as necessary
Develop and implement
standard operating procedures (SOPs) for bakery operations, ensuring compliance
with food safety regulations and company policies.
Monitor and maintain
inventory levels of bakery ingredients and supplies, ordering stock as needed
to meet production requirements.
Ensure the quality and
freshness of baked goods by following standardized recipes, proper baking
techniques, and product rotation procedures
Coordinate with
suppliers and vendors to source high-quality ingredients and equipment at
competitive prices
Monitor bakery sales
performance, analyze trends, and develop strategies to increase revenue and
profitability
Maintain cleanliness and
sanitation standards in the bakery department, including equipment,
workstations, and storage areas.
Train bakery staff on
food safety practices, hygiene standards, and customer service protocols
Handle customer inquiries, complaints, and special
orders related to bakery products, providing prompt and courteous service.
Implement marketing initiatives and promotional
activities to drive bakery sales and customer engagement.
·
Collaborate
with other departments, such as purchasing, marketing, and store management, to
optimize bakery operations and product offerings.
·
Ensure
compliance with health and safety regulations, including proper handling and
storage of food items and adherence to sanitation protocols.
This job description
outlines the primary responsibilities and qualifications required for the role
of Bakery Manager in a retail store setting. Specific duties and requirements
may vary depending on the store's size, location, and organizational structure.
Bakery Manager Requirements:
High
school diplomaProven
experience managing a bakery.A
food handler's license.Sound
knowledge of different baking techniques.The
ability to work under pressure.Outstanding
problem-solving skills.Excellent
management skills.Effective
communication skills.Exceptional
customer service skills
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Key Responsibilities
Manage butchery targets and profitability, ensuring financial goals are met or
exceeded.Control stock effectively, including managing and
setting ideal stock levels per product category.Set the correct product range to
be available at the right time of day and week to meet customer demand.Ensure scales are correctly
calibrated and that product weights and prices are accurately
maintained.Negotiate and procure quality raw
materials and “bought-in” lines, as well as expense items, according to customer requirements
using a daily ordering system aligned with the production schedule.Responsible for point of sale
systems and pricing accuracy.Conduct daily, weekly, and monthly
gross profit (GP) reporting to monitor financial performance.Take full responsibility for all quality
control activities within the butchery.Manage all hygiene and safety
activities, ensuring compliance with relevant food safety legislation.Ensure the use of correct
chemicals and procedures to maintain a sanitized and pest-free
environment.Oversee and ensure that the butchery
complies with all relevant food safety and health regulations.Oversee weekly stocktakes to
ensure accurate inventory records and minimize losses.Implement and monitor standard operating
procedures to maximize efficiency and minimize waste.Liaise with suppliers, manage orders, and
ensure timely delivery of products to various branches.Manage the function and performance of butchery staff members, including
scheduling, performance reviews, and disciplinary actions.Ensure client satisfaction by
maintaining high standards in product quality and customer service.Perform other managerial duties as
assigned.Arrange and oversee training
programs for staff when required.Provide on-the-job mentoring and
coaching to develop butchery staff members.Manage and coordinate daily operations of
both the supermarket butchery and the butchery plant.Lead, motivate, and supervise a team of at
least 45 staff members across both sections.
Requirements
Minimum of 5 years’ experience in butchery
management, preferably in a retail environment.Proven experience managing large teams
(minimum 30 staff).Strong knowledge of meat processing,
production, inventory management, and retail operations.Excellent leadership, communication, and
organizational skills.Ability to work under pressure and meet
deadlines.Relevant qualifications in butchery or
food production are advantageous.Strong financial acumen related to stock
control, pricing, and profitability.
Please email: marcus@amam.co.za with your CV`s.
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