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kromdraai
Selling for 16 days
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We are seeking a professional and customer-oriented Call Center Customer Service Representative to join our team. This position responds to customer inquiries, provides information, and resolves customer complaints and issues. The ideal candidate delivers excellent customer service while maintaining exceptional professionalism and accuracy.Call Center Customer Service Representative Duties and ResponsibilitiesAnswer incoming customer inquiries and provide accurate informationRespond to customer complaints and issues quickly and professionallyProcess orders and paymentsUpdate and maintain customer account information and recordsFollow up with customers to ensure satisfactionAssist customers on product features and servicesTroubleshoot customer issues and provide solutionsEscalate unresolved customer issues to higher managementMaintain up-to-date knowledge of company products and servicesCall Center Customer Service Representative Requirements and QualificationsHigh school diploma or equivalentExcellent verbal and written communication skillsStrong problem-solving and interpersonal skillsAble to multitask and prioritize tasksProfessional and courteous demeanorAble to work in a fast-paced environmentTraining offered, No experience is neededKindly WhatsApp 069 898 4851 or alternatively email an updated CV at staffingjobforce@gmail.com
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