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Airports Company South Africa Limited slide number 1:0738882391 Introduction An exciting vacancy exists at Cape Town International Airport for a Senior Operations Coordinator within our Senior Operations Coordinating division. Duties & Responsibilities Capacity Management Facilitate and regulate capacity for each process and manage any pressure points in terms of passenger and aircraft flow. Provide view and make recommendations in terms of impact and availability of infrastructure. Responsible for airport (landside, airside, terminal) capacity through coordinating infrastructure maintenance and development projects to achieve a high level of infrastructure availability in a safe operating environment. Management of real time capacity for exceptional circumstances (events/weather related) in coordination with the AMC. Manage planned downtime of infrastructure in line with operational demand Process Management Perform research to ensure best practice in all processes throughout operations. Take the initiative to introduce new concepts for facilitation processes and co-ordinate these requirements with other division within Operations. Monitor and provide input into coordination of construction activities and the impact thereof on operational requirements, safety standards, security standards and service levels. Ensure all resource allocation models are adhered to achieve the required service standards. Manage results of ASQ and QMS surveys and define corrective action where required. Analyses of information to identify trends to ensure process and system efficiency. Strive for continuous improvement with respect to the end to end process on behalf of operations. Detect, proactively monitor and manage events (deviation from the norm) in collaboration with other departments and implement remedial action. Oversee test and simulate contingencies to mitigate risk on event activities. Analyse events and engage for a long term solution for continuous improvement. Ensure business continuity during emergency situations (Phase 3 - crash/highjack). Monitor and manage process and system efficiency within terminal operations (queuing and processing times) and recommend/implement remedial action where needed. Publish the withdrawing and resuming of infrastructure and services in normal operations Compliance Ensure compliance to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices. Adhere to relevant statutory/legislative regulations, SOP's, operational standards, policies and practices. Respond to audit findings and implement appropriate action. Ensure remedial actions

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Johannesburg South