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Dieter
Selling for 11 days
Total Ads2
Active Ads2
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Contact Centre Representative answer customer telephone calls, as well as Internet and email inquiries about goods and services, and promote the goods and services on the business.TasksAnswers incoming calls, emails and messages, and assists customers with their specific inquiriesIdentifies requirements and records information into computer systemsCreates further interest in goods and services by offering customers more information about goods and inviting customers to use services on offerUpdates databases to reflect changes to the status of customers and prospective customersArranges the dispatch of goods, information kits and brochures to customers and interested partiesUndertakes clerical duties, such as faxing, and filling out paperwork, and liaising with other departments associated with completing the customer contactIssues invoices and receives electronic payments for goods and services providedKindly WhatsApp 069 898 4851 or email staffingjobforce@gmail.comContact Center Representative Requirements:High school diploma or equivalent.Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.Understanding of company products, services, and policies.Ability to ask prying questions and diffuse tense situations.Strong time management and decision making skills.Adaptability and accountability.Training is AvailableFluency in multiple languages may be desired.
8d
City Centre
1
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We are seeking a friendly and customer-focused Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for guests, providing assistance, checking them in, and ensuring a positive experience.The ideal candidate should have excellent communication skills, attention to detail, and a welcoming demeanResponsibilitiesWelcome and greet guests in a warm and professional mannerAssist guests with check-in and check-out proceduresProvide information about hotel facilities, services, and local attractionsHandle guest inquiries and requests, including room preferences and special arrangementsEnsure accurate billing and process payments from guestsCoordinate with housekeeping and other departments to address guest needsRespond to guest feedback and resolve issues in a timely and satisfactory mannerMaintain a neat and organized front desk areaAnswer phone calls and direct inquiries to the appropriate departmentContribute to a positive and welcoming atmosphere for guestsEmail a Cv to workstaffingforce@gmail.com or WhatsApp 069 898 4851Requirements and SkillsExcellent communication and interpersonal skillsAttention to detail and organizational abilitiesAbility to handle guest issues with professionalism and empathyFlexibility to work evenings, weekends, and holidays as neededHigh school diploma or equivalentTraining will be provided, No Experience NeededProblem-solving skills and the ability to handle multitasking in a fast-paced environmentEagerness to contribute to a positive guest experienceTeam player with a customer-focused mindset
11d
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