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Body plus Mind Wellness Spa
Selling for 2+ years
Total Ads4
Active Ads3
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4Total Ads
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3 Active Ads
1
We are seeking a highly professional, experienced, and customer-focused Spa Front Desk Manager to oversee the daily operations of our reception area and ensure an exceptional client experience. The ideal candidate will be a strong leader with a passion for wellness, excellent organizational skills, and the ability to drive both service excellence and revenue growth.
Key Responsibilities
Front Desk Operations
Manage all front desk activities including bookings, check-ins, and check-outs
Ensure smooth daily operations and efficient client flow
Oversee appointment scheduling and therapist allocation
Maintain a clean, welcoming, and professional reception environment
Client Experience
Deliver outstanding customer service at all times
Handle client inquiries, concerns, and complaints professionally and efficiently
Build strong relationships with clients to encourage loyalty and repeat bookings
Ensure a seamless and memorable client journey from arrival to departure
Team Leadership
Supervise, train, and manage front desk staff
Create and manage staff schedules and shift planning
Monitor team performance and ensure high service standards are maintained
Provide ongoing coaching and support to improve team productivity
Sales & Revenue Growth
Drive bookings, rebookings, and upselling of spa treatments and retail products
Implement and manage promotions, referrals, and client retention strategies
Monitor daily sales performance and identify opportunities for growth
Administration & Reporting
Handle cash management, payments, and daily reconciliations
Maintain accurate client records and booking systems
Prepare daily, weekly, and monthly reports on bookings and revenue
Ensure compliance with company policies and procedures
Minimum Requirements
Minimum 5 years experience in a front desk or reception management role (spa, wellness, hospitality, or similar environment)
Proven experience in team leadership and staff management
Strong background in customer service and client relations
Experience with booking systems and point-of-sale systems
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Professional appearance and demeanor
Key Competencies
Leadership and accountability
Problem-solving and decision-making
Attention to detail
Sales-driven mindset
Ability to work under pressure in a fast-paced environment
What We Offer
A professional and supportive work environment
Opportunity for growth within a wellness-focused brand
Competitive salary based on experience
Performance-based incentives (if applicable)
14d
3
We are looking for a skilled and passionate Beauty Therapist to join our team. The ideal candidate must have a minimum of 3 years experience in the beauty/spa industry and be confident in delivering high-quality treatments while providing exceptional client service.
Key Requirements:
Minimum 3 years experience as a Beauty Therapist
Strong knowledge of spa treatments and beauty services
Experience with booking systems and appointment management
Excellent ability to welcome and attend to clients professionally
Strong sales skills with the ability to recommend and upsell services and products
Well-groomed, friendly, and professional demeanor
Good communication and interpersonal skills
Key Responsibilities:
Perform a variety of beauty and wellness treatments
Manage client bookings and schedules efficiently
Provide a warm and professional client experience from arrival to departure
Promote and sell services and retail products
Maintain cleanliness and hygiene of treatment rooms
Build and maintain strong client relationships
22d
1
We are seeking a highly skilled, passionate, and driven Beauty Therapist to join our growing wellness and beauty team. The ideal candidate must have no less than 3 years of hands-on experience, a strong work ethic, and a genuine passion for delivering exceptional client care. This role requires professionalism, punctuality, and a commitment to excellence in every treatment performed.
Key Responsibilities
Perform a wide range of beauty and wellness treatments to the highest professional standard
Deliver outstanding customer service and create a warm, welcoming client experience
Conduct professional consultations and recommend suitable treatments and retail products
Maintain strict hygiene, health, and safety standards at all times
Ensure treatment rooms are clean, organized, and fully prepared
Meet and exceed client expectations through attention to detail and care
Actively contribute to team goals, upselling, and overall spa success
Maintain punctuality, reliability, and a positive professional attitude
Minimum Requirements
Qualified Beauty Therapist with a minimum of 3 years experience (no exceptions)
Strong technical skills across core beauty treatments
Extremely punctual, reliable, and disciplined
Highly motivated, hardworking, and results-driven
Passionate about beauty, wellness, and client satisfaction
Excellent communication and interpersonal skills
Ability to work well independently and as part of a team
Professional appearance and conduct at all times
Desired Qualities
A strong passion for continuous learning and growth
Ability to work under pressure in a fast-paced spa environment
Confident in upselling treatments and retail products
Positive, energetic, and client-focused mindset
What We Offer
A supportive and professional work environment
Opportunity for growth within a reputable wellness brand
Competitive remuneration based on experience and performance
Ongoing training and development
1mo