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bakgat
Selling for 9+ months
Total Ads17
Active Ads2
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17Total Ads
7.87KTotal Views
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2 Active Ads
1
Our company is looking for a Call Center Agent to join our team.Responsibilities:Most of the day will be providing assistants through the phones, webchats or through email;Execute Inbound/Outbound calls, texts and chat while maintaining compliance;Creatively handle objections and qualify customers for sales appointments;Convert phone conversations to highly qualified appointments through relationship building;Processes check orders, performs account file maintenance;Stay current on all service policies, procedures and training updates;Primary Responsibilities;Proficient in online map systems;Maintain excellent attendance and punctuality;Ability to navigate through multiple screens;Check eligibility for potential passengers and provide general information on services;Requirements:Excellent communication skills;Training is Offered, No Experience NeededGrade 10, 11 or 12 NeededMust have patience and understanding and enjoy helping people via phone, email or chat messages;Billing inquiries and processing payments, and;Troubleshooting basic technical issues they have with their phone, internet or cable services;Kindly call 012 448 5248 or alternatively WhatsApp 067 761 8853
3d
Hatfield
1
The Customer Care Consultant is responsible for delivering high-quality customer service through inbound and outbound calls emails and digital channels. This frontline role is focused on resolving customer enquiries providing accurate information and ensuring a positive customer experience.Key ResponsibilitiesHandle inbound and outbound customer interactions in a professional and friendly mannerResolve customer enquiries complaints and requests efficiently and accuratelyFollow campaign client and internal procedures at all timesMeet individual and team performance targets including quality productivity and attendanceAccurately capture and update customer information on CRM systemsEscalate complex or unresolved issues according to agreed processesMaintain a high standard of customer care and brand representationParticipate in training coaching sessions and team meetingsAdhere to compliance data protection and confidentiality requirementsRequirementsEssential:Training is provided - No Experience NeededStrong verbal and written communication skillsAbility to handle difficult conversations with professionalismBasic computer literacy and ability to learn new systems quicklyStrong attention to detail and accuracyWhatsApp 067 761 8853 or Call 012 448 4852.
17d
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