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Business Improvement Administrative Specialist

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Job SummaryProvide high-quality administrative, coordination, and light technical support to the Business Improvement Area (BIA) in ASSA. The role streamlines meeting management, stakeholder engagement, process documentation, basic WordPress and SharePoint website maintenance, project administration, and project reporting, ensuring initiatives are well-governed, on time, and visible to decision-makers.Key ResponsibilitiesMeeting & Governance Administration•Schedule, coordinate, and facilitate BIA and cross-functional meetings (e.g. steering committees, workgroups, website, vendor check-ins).•Prepare and distribute agendas, pre-read packs, attendance, and action logs.•Provide input to agendas base on outcomes of meetings and business activities.•Record accurate minutes capturing decisions, risks, dependencies, and actions with owners and due dates.•Track action closures and escalate overdue items.Stakeholder Engagement & Communications•Maintain and update stakeholder maps, RACI matrices, and contact lists.•Draft and distribute comms (updates, newsletters, release notes, change notices) aligned to BIA governance.•Coordinate workshops, demos, and training sessions (including logistics, invitations, feedback forms).•Serve as a courteous first point of contact for BIA queries.Process Documentation & Knowledge Management•Document current-state and future-state processes (SOPs, how-to guides, quick reference guides).•Version-control and curate a central BIA repository (SharePoint/Teams/ /OneDrive).•Ensure templates, naming conventions, and filing standards are consistently applied.•Support simple process mapping (e.g. swimlanes, RACI).Website & Content Maintenance (WordPress)•Perform basic WordPress updates (pages, posts, media, documents) and ensure links, forms, and downloads are functional.•Coordinate content updates with the rest of the business.•Coordinate with IT/Design for larger changes or issues.•Regularly checking the AI Bot conversation flows, assist in auditing responses for correctness and alignment with business rules.Project Administration & Reporting•Maintain project plans, logs, resource rosters, and calendars.•Track milestones, dependencies, and budget line-items (with guidance from the PM).•Draft communications between BIA and stakeholders.•Maintain project priority roadmap.•Assist with BIA status reports and executive summaries (KPIs, health, risks, decisions needed).•Support vendor/contract admin (SOWs, POs, invoicing trackers) in line with procurement policies.Minimum Requirements•Preferred Diploma or bachelor’s degree in business administration, information systems, related field (or equivalent exp https://www.executiveplacements.com/Jobs/B/Business-Improvement-Administrative-Specialist-1275278-Job-Search-03-25-2026-09-00-15-AM.asp?sid=gumtree

21d

Executive Placements

Bo-Kaap

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Hook: Join The Aquila Collection, one of Cape Towns most prominent hospitality brands, and work in an agency-like environment to bring multiple brands to life. This isnt just a coding job; its a chance to completely redefine our digital presence. The Vision: Were looking for a web development leader to spearhead a rethink of our user experience. We want a digital presence that is fun, intuitive, and Uber-like, offering a seamless experience from first click to final purchase. Your mission is to create a sleek, integrated platform that makes ticketing and online purchases an absolute breeze for our guests. Your Impact: You will be the architect of our web presence, leading the charge on UX and system integrations. Youll work with a dynamic commercial team and mentor a junior web developer, turning bold ideas into functional, beautiful, and highly efficient web solutions. You will be instrumental in evolving our current infrastructure into a world-class digital platform. Our brand has collaborated with Uber and international airlines, hosted international celebrities, featured globally on reality TV shows, and delivers bucket-list experiences to visitors. We are a place of high energy, opportunity, and disruption. If you are keen to join our commercial team, please submit your CV and a cover letter ASAP. Please note this is a permanent position in our Greenpoint office. We have great coffee! Responsibility:Key Responsibilities: UX/UI & Web Strategy: • Lead the overhaul of our websites user experience and user interface, focusing on creating an intuitive, engaging, and conversion-optimised journey. • Champion a mobile-first design philosophy to ensure a flawless experience on all devices. • Collaborate with the commercial team to translate brand goals and user needs into compelling web designs and functional specifications. Development & Integration: • Oversee all aspects of web development, from hands-on coding and customisation to managing our hosting environments. • Masterfully integrate our websites with internal systems, including our Property Management System (PMS), payment gateways, and other third-party APIs, to ensure a super-sleek operational flow. • Manage and extend our current web infrastructure (WordPress, Elementor, Gravity Forms, WooCommerce) while planning and executing its future evolution. • Ensure all web platforms are optimised for speed, performance, and security. Team Leadership & Collaboration: • Lead, mentor, and guide a junior web developer, enabling their growth and ensuring high-quality code and development practices. • Work closely with the wider commercial team, including the SEO & AI Specialist, social media, and content creators, to ensure all web development aligns with broader marketing strategies. Experience: • Proven track record in a web developer role with demonstrable success in building and managing complex, high-traffic websites. • Extensive experience with e-commerce and online ticketing/booking systems is essential. • Experience within the hospitality, travel, or luxury brand sector is highly advantageous. Technical Skills: • Proficiency with the WordPress ecosystem, including custom theme/plugin development, Elementor, Gravity Forms, and WooCommerce. • Experience working with APIs and integrating various third-party systems. • Understanding of web security best practices, SEO principles, and database management. Personal Attributes: • You have a strong eye for design and a passion for creating exceptional user experiences. • You are not afraid to test new ideas and push boundaries. You see challenges as opportunities. • You thrive in a team environment and can communicate complex technical ideas effectively to non-technical stakeholders. • You take initiative and can manage large-scale projects from concept to completion. What We Offer: • An agency-like office environment with multiple brands to keep creative juices flowing. • The opportunity to work with a leading and beloved Cape Town brand. • A dynamic and supportive team environment where innovation is encouraged. • A pivotal role where you can make a tangible impact.

10mo

Private Game Reserve

De Waterkant

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"wordpress" in South Africa

wordpress in South Africa (57 results)

Results for wordpress in "wordpress" in South Africa in South Africa