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4
2006278,000km
2006278,000km
21h
VERIFIED
1
La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is To give our Guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESDeal with Guest queries (via phone, email and in person) and arrange assistance as necessaryProvide Guests with information about attractions, facilities, services, and activities in and around Franschhoek & StellenboschPrepare for Guests’ arrival a day before the time, making note of any special requestsMonitoring our booking system, Opera and manage the Guest profiles and relay any information to other departmentsDeliver day to day hotel services: wake-up calls, printing newspapers, day sheets, welcome letters, weather cards, bills etc. (and ensuring they are handled timeously and accurately)Managing reservations for restaurant, tours and transfersAnswer and screen all incoming switchboard calls and deal with individual requests, messages and queries from GuestsLiaise regularly with agents on Guest experience on propertyMaintain communication with all other hotel departmentsAssist with ad hoc duties as requested by colleagues and ManagementDaily itinerary review to ensure bookings are confirmed, preferences shared with departments and service providersPrepare Guests for departure, offering assistance with transport, flight confirmations, boarding passes, luggage packing and wrapping, storage, car cleaning where applicable, breakfast packs, etc.Live and breathe the companys Vision, Purpose and Values statement.REQUIREMENTS & QUALIFICATIONSMust have at least 2 years’ experience in a 5* Hotel environment.Must have at least 2 years’ experience in a Front Desk role.Degree or Diploma in Hospitality Management.Knowledge of Property Management system Opera at Operator Level.Computer literate with working knowledge of Microsoft Office Word, Excel, PowerPoint and Outlook.Demonstrate excellent written and verbal communication skills.Proven job reliability, diligence, dedication and attention to detail.Ability to multitask with excellent time-management.Ability to work under pressure with strong admin skills.Ability to take initiative and make judgement calls.Ability to take the initiative and be a leader.Must be flexible and willing to work shifts.It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--La-Residence-1203080-Job-Search-07-15-2025-02-00-16-AM.asp?sid=gumtree
6mo
Job Placements
1
Key ResponsibilitiesReceive, inspect, and process incoming parts shipmentsOrganize and maintain parts inventory in designated storage areasPick, pack, and dispatch parts orders accurately and efficientlyMaintain accurate stock records using computerized inventory management systemsConduct regular stock counts and cycle counts to ensure inventory accuracyIdentify and report damaged, obsolete, or slow-moving stockEnsure proper storage conditions and security of all partsAssist customers and sales staff in locating specific partsMaintain a clean, organized, and safe working environmentProcess returns and warranty claims as requiredGenerate inventory reports and assist with stock analysisEssential RequirementsGrade 12 certificate (Matric)Computer literacy with proficiency in inventory management softwareExperience with stock control systems and proceduresStrong attention to detail and accuracyGood organizational and time management skillsPhysical ability to lift heavy items and work in a warehouse environmentBasic mathematical skills for inventory calculationsClear communication skills in EnglishPreferred RequirementsPrevious experience working with automotive partsKnowledge of car parts nomenclature and applicationsExperience with barcode scanning systems1-2 years warehouse or parts experiencePersonal AttributesReliable and punctualTeam player with strong work ethicProblem-solving abilitiesCustomer service orientedAbility to work under pressure and meet deadlinesWorking ConditionsWarehouse environment with some office dutiesStanding for extended periodsOccasional heavy lifting required
https://www.jobplacements.com/Jobs/S/Storeman-Automotive-PartsPaarl-1245679-Job-Search-12-09-2025-10-02-14-AM.asp?sid=gumtree
11d
Job Placements
1