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Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Duties & Responsibilities Customer Service Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management. Other technical duties Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures Desired Experience & Qualification Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (anal... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjM5NDQ1MDI/c291cmNlPWd1bXRyZWU=&jid=1609814&xid=163944502

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Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Duties & Responsibilities Customer Service Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management. Other technical duties Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures Desired Experience & Qualification Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (analogue, digital and VoIP services, IP networking and data service p... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzI1Mzc2NjYxP3NvdXJjZT1ndW10cmVl&jid=1609815&xid=1725376661

City Centre

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Introduction Onsite IT support technician that has a good attitude, and who is willing to grow with responsibility for providing IT support services. Duties & Responsibilities His/her job description entails resolving daily support requests from our clients and the ability to be proactive. Run reports and complete daily tasks. Run installations on IT infrastructureAttending to any on-site related queries and more.    Daily tasks involve providing technical support to our customers, field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging systemsDocumenting solutions and errors Windows support (End User) - Setup Configure and maintain Windows systemsBeing able to identify issues on software and hardwareWorking on VOIP & Camera systemsConfiguring Network systemsManaging the firewalls, networks and desktop & server environmentsManaging and Maintaining Onsite and Cloud backup infrastructureAdditional ResponsibilitiesHelp with digital projects and automation initiativesCreating and Maintaining IT Documentation to improve future issue resolutionBeing a team player, working with the team to help develop solutions In this role you willComfortable handling high Volume support requests and maintain a professional mannerCreate Tickets and documenting each client support requestKeeping track of open issues until resolvedProvide technical solutionsBe skilled at multitasking while effectively engaging with multiple issues and maintain good customer serviceGood understanding of support request prioritiesHave the willingness to help and solve issues Desired Experience & Qualification Work experience in an IT environment supporting desktops, laptops and printers, or possession of IT degree/diploma or/and continuing education programWork experience in a service/help desk environment Work experience in an on-site environmentExperience with assisting onsite support team remotely when neededKnowledge of Wireless, LAN and Firewall technologiesPossession of advanced knowledge of all Laptop hardware and Desktop types with the ability to assemble and building of desktop computers and laptops as well and maintaining hardware upgrading and troubleshootingUnderstanding of Office applications and Windows OSThe ability to check, assign and attend to unattended tickets in the helpdeskInstallations and managing Anti-virusHaving experience with working on N-Central and platform of products would be a bonusWho you are : Minimum of 3-5 year on-site technical support experienceEducational background (must have A+ N+ Security+)Strong knowledge in the digital spaceFamiliar with MS365 ProductsAbility to thrive and remain positive in a constantly changing environmentHaving knowledge with these areas will help.N-CentralSentinelOneMS365Untangle/ishield FirewallsOffice ApplicationsAutotask Valid driver’s licence required as candidate will be on the road primarilyPlease send your CV to recruitment@laboria-law.co.za

23d

Randburg

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"wireless installation technician jobs" in South Africa

wireless installation technician jobs in South Africa (9 results)

Results for wireless installation technician jobs in "wireless installation technician jobs" in South Africa in South Africa