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Experienced Laptop & Macbook Technician - Urgent Required In Cape Town!

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iREPAIRER ®, is looking for an experienced laptop & MacBook technician.Working hours are 8 am – 5 pm Mon-Fri Including public holidays.Job Type: Full-timeSalary: Depending on experienceJOB DESCRIPTION:We are seeking an experienced Laptop & MacBook Technician to join our team. The ideal candidate will have a strong background in repairing and troubleshooting laptops and MacBooks of various brands and models. The primary responsibilities include diagnosing hardware and software issues, performing repairs and upgrades, and ensuring the quality and timely completion of all service tasks.RESPONSIBILITIES:1. Diagnose hardware and software issues with laptops and MacBooks.2. Perform repairs and component replacements, including screens, keyboards, motherboards, Chip-level repair, and batteries.3. Conduct data backups and recoveries as necessary.4. Install, configure, and update operating systems and software applications.5. Troubleshoot network connectivity issues and perform necessary adjustments.6. Provide technical support and assistance to customers, both in person and remotely.7. Document all service activities accurately and maintain detailed records of repairs.8. Stay updated on the latest technology trends and product developments in the laptop and MacBook industry.9. Adhere to company policies and procedures regarding safety, security, and confidentiality.10. Collaborate with other team members to optimize workflow and customer satisfaction.REQUIREMENTS:1. Proven experience as a Laptop & MacBook Technician or similar role.2. Strong knowledge of laptop and MacBook hardware components and operating systems.3. Proficiency in diagnosing and troubleshooting hardware and software issues.4. Experience in performing hardware repairs and component replacements.5. Familiarity with diagnostic tools and software utilities for troubleshooting.6. Excellent problem-solving skills and attention to detail.7. Ability to work independently and prioritize tasks effectively and can work well under pressure, meet deadlines, and multitask.8. Good communication and interpersonal skills.Ability to handle conflict management & difficult clients/peers ethically & professionally.If you meet the above qualifications and are passionate about providing high-quality technical support for laptops and MacBooks, we encourage you to apply for this position. We offer competitive opportunities for career growth, and a supportive work environment. Join our team and help us deliver exceptional service to our customers.NOTE: Please note as of 1 July 2021, The Protection of Personal Information Act (POPIA) is in full effect.Email CV and Photo of yourself to: marketing@irepairer.co.za

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