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General Manager | Luxury Boutique Hotel | Cape WinelandsSome hotels are managed.The great ones are led.A historic Cape Winelands hotel is entering a new chapter — one centred on warmth, family and deeply personal hospitality.We are seeking a General Manager who believes the best luxury experiences come from genuine human connection — a leader who is present, people-focused and passionate about creating a place where guests feel truly at home. The RoleThe General Manager will lead the full operation of the hotel, ensuring the seamless delivery of exceptional guest experiences while guiding the continued evolution of the property’s culture.You will balance commercial performance, operational excellence and people leadership, while shaping a team environment where hospitality feels natural and heartfelt.Your focus will include:Leading the daily operation of the hotel and its guest-facing departments• Creating a warm, personal and memorable guest experience• Building strong relationships with returning and VIP guests• Guiding and mentoring the hotel team to deliver thoughtful service• Maintaining operational structure, financial discipline and service standards• Supporting revenue performance and overall commercial success• Working closely with ownership to shape the future direction of the propertyThis is a hands-on leadership role where presence, intuition and emotional intelligence matter as much as operational expertise. Who This Role Will SuitThe ideal candidate is an experienced hospitality leader who understands the balance between refined luxury standards and genuine human hospitality.You may come from a boutique luxury hotel, a high-end lodge, or a property known for deeply personalised service.You are someone who:Leads with warmth, calmness and confidence• Believes hospitality is about people first• Builds strong, loyal teams• Understands the commercial realities of running a luxury hotel• Is present, visible and deeply engaged with both guests and staffAbove all, you believe that the best hotels are not simply places to stay — they are places people feel connected to. Why This RoleThis is an opportunity to lead a beautiful Winelands property at an important moment in its evolution.The focus is clear:to create a hotel where guests return not only for the setting, but for the feeling of being known, welcomed and cared for.For the right leader, this role offers the chance to shape a culture of authentic hospitality, strong team spirit and memorable guest https://www.executiveplacements.com/Jobs/G/General-Manager--Luxury-Boutique-Hotel--Cape-Win-1271040-Job-Search-03-12-2026-03-00-15-AM.asp?sid=gumtree

Executive Placements

Wellington

Executive Assistant I Boutique Luxury Hotel

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Executive AssistantBoutique Luxury Hotel | Cape Town (Gardens)A boutique luxury hotel in Cape Town is looking for a highly organised Executive Assistant to support reservations, administration and the day-to-day coordination of the property.This role suits someone who is naturally structured, strong on admin and comfortable keeping things on track across a small team. You will manage reservations, reporting and financial administration while helping ensure that operational details and systems run smoothly behind the scenes.In a boutique environment, everyone helps where needed. You may occasionally assist with front desk support or engage with guests, so a warm, professional presence and service mindset are important.Just as important is the ability to follow up across departments to ensure reports, reservations and operational admin are completed properly and on time.Key ResponsibilitiesManage reservation enquiries via phone and emailPrepare quotations, confirmations and maintain accurate booking recordsMonitor availability, rates and occupancyMaintain organised administrative systems and reportingPrepare daily, weekly and monthly operational reportsReconcile bookings and paymentsAssist with financial administration including invoicing and reconciliationsFollow up with departments to ensure administrative tasks and reporting are completedProvide occasional operational support and guest interaction when requiredWhat We’re Looking ForStrong administrative and organisational skillsExperience in hotel reservations, front office or hospitality administrationExcellent attention to detail and numerical accuracyConfidence to follow up and keep departments accountableProficiency in Microsoft Office, especially ExcelProfessional, warm and adaptable approachExperience in account management, bookkeeping or financial administration would be beneficial.The EnvironmentWorking in a boutique hotel means being part of a small, hands-on team where organisation, reliability and teamwork are essential. This role offers real ownership and the chance to play an important part in keeping the property running smoothly.If you are detail-driven, dependable and enjoy being the person who keeps everything running properly, we would love to hear from you. https://www.jobplacements.com/Jobs/E/Executive-Assistant-I-Boutique-Luxury-Hotel-1271921-Job-Search-03-16-2026-03-00-14-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

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Purpose of the Role:To effectively manage the day-to-day operations of the hotel, oversee staff performance, and ensure exceptional guest satisfaction. The role supports and assists the General Manager in achieving operational excellence and overall profitability of the property.Key Responsibilities Include but Are Not Limited To:Assisting the General Manager with daily operational management of the hotelAssuming full operational responsibility for the property in the absence of the General ManagerMonitoring the performance of all departments and identifying areas for improvement to enhance efficiency and profitabilityProviding leadership, training, coaching, and mentoring to Department Heads and staffHandling guest complaints and ensuring effective service recovery processesAssisting with the recruitment and selection of hotel staffReviewing employee performance and managing disciplinary and personnel processes where requiredEnsuring adherence to company policies, procedures, and standard operating practicesImplementing and maintaining full compliance with operational controls, SOPs, and service standardsEnsuring clear, accurate, and timely communication of hotel policies and operational proceduresSupporting the overall operational success and profitability of the hotelPerforming any additional duties as assigned by the General Manager or senior managementCriteria:Post-matric hospitality qualification810 years experience within a luxury 5-star hotel environmentMinimum of 3 years experience at senior management levelStrong working knowledge of all key revenue-generating departments, particularly Rooms Division and Food & BeverageExcellent written and verbal communication skillsStrong numeracy skills with sound financial acumenHigh level of English proficiency; a second language would be advantageousProven ability to lead and manage a team of 50+ staff membersHighly motivated, energetic, and enthusiastic with a positive attitudeProficient in hotel operating systems (Opera, Micros or similar)Highly competent in reporting and the interpretation of operational and financial dataAbility to work shifts as required by operational demandsLive in close proximity to Plettenberg BayOwn reliable transport essentialRemuneration and Hours of Work:Market-related remuneration, dependent on qualifications and experience.Working hours will be aligned with the operational requirements of the hotel. https://www.jobplacements.com/Jobs/A/Assistant-General-Manager-1269403-Job-Search-03-06-2026-00-00-00-AM.asp?sid=gumtree

12d

Job Placements

Plettenberg Bay

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Duties: Lead and create a work environment that is high in employee morale and provides constant learning & developmentDevelop systems and procedures that achieve higher cost efficiency and guest satisfaction.Recruitment and Performance Appraisal / Management all associates in the department.Ensure and manage an efficient Concierge department / service / front drive.Control and direct the concierge teamWell versed in the events, happenings in and around the city.Well connected to key restaurants, venues, and contacts in airlines, theatres and other leisure outlets for last minute guest requests.Ensure that assistance is being always provided to all customers and guests and their stayProvide fast, courteous and professional service to both guests and customers of the hotel.Maintain and control the use of the arrival and departure luggage room, ensuring that luggage is properly stored and always labelled.Arrange and prepare information on Special Events or Hotel Services to be bulletined.Ensure that all equipment within the section is properly maintained and in good working conditionAssist in identifying training needs, develop training plans and implement training sessions for all associatesMaintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the section.Ensure daily departing time of due-out guests and arrange for taxis, shuttle arrangements and limousine services to the airport if required.Coordinate VIP arrivals and departures.Monitor the Concierge team and ensure that they are engaged in their dailyThe ability to assist in the reconciliation of charges originating from the Concierge DeskEnsure a smooth working relationship between the Bell Service and all other departments of the hotel.Duty Management shifts.Manning of the front drive area making sure that parking is blocked off when needed.Scheduling of associates based on operational requirements and ensuring that all areas are sufficiently covered.Ensure that all associates are well versed on services & recommendations for activities inside & outside the hotelEnsuring compliance within the department and that Health & Safety directives are carried out.Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening.Continuously endeavour to improve the departments efficient operation, and knowledge of own job function.Efficient implementation of all work related instructions given by the superiors / management. Requirements: Grade 12A formal hospitality qualificationAt least 3-4 years in a similar position in comparable hotelsValid PDP Drivers LicenseProficiency in Front https://www.executiveplacements.com/Jobs/C/Chief-Concierge-1270680-Job-Search-03-11-2026-04-04-14-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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Senior Administration ManagerIndustry: Hospitality (Hotel / Game Lodge / Resort)Location: South AfricaReporting to: General Manager / Operations DirectorDepartment: Administration / Operations SupportJob PurposeThe Senior Administration Manager is responsible for overseeing all administrative functions within the hospitality establishment, ensuring efficient office operations, compliance with company policies, and support to operational departments. The role ensures that administrative processes, reporting, financial documentation, HR coordination, and communication systems run efficiently to support smooth hospitality operations. Key Responsibilities Administration & Office ManagementManage and oversee all administrative activities within the hotel, lodge, or hospitality establishment.Ensure effective office procedures, filing systems, and document management.Coordinate internal communication between departments.Maintain operational records, reports, and compliance documentation.Manage company correspondence, contracts, and administrative systems. Executive SupportProvide administrative support to the General Manager and senior management team.Manage executive calendars, meetings, and travel arrangements.Prepare operational reports, presentations, and management documentation.Coordinate board or management meetings and record minutes. Financial AdministrationSupport financial administration including budgeting, cost control, and invoice management.Monitor departmental expenses and assist with financial reporting.Oversee procurement administration and supplier documentation.Ensure accurate record keeping for audits and financial compliance. Human Resources AdministrationCoordinate HR administration including contracts, employee records, and onboarding.Support recruitment administration and staff documentation.Ensure compliance with South African labour legislation and company HR policies.Maintain staff attendance records, leave management, and HR reporting. Operational SupportAssist with operational planning and coordination across departments such as:Front OfficeHousekeepingFood & BeverageMaintenanceGuest ServicesEnsure administrative processes support smooth daily hospitality operations.Support departmental managers with reporting and documentation. Compliance & GovernanceEnsure compliance with hospitality regulations, health and safety standards, and company policies.Maintain licensing https://www.jobplacements.com/Jobs/S/Senior-Admin-Manager-1270696-Job-Search-03-11-2026-04-07-31-AM.asp?sid=gumtree

Job Placements

Hout Bay

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"hotel manager jobs" in Western Cape

hotel manager jobs in Western Cape (124 results)

Results for hotel manager jobs in "hotel manager jobs" in Western Cape in Western Cape