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Hospitality Trainer & Recruiter (Western Cape)Location: Western Cape (Multi-Property Portfolio)Employment Type: Full-TimeStart Date: As soon as possibleAbout the RoleWe are looking for a dynamic, passionate Hospitality Trainer & Recruiter to join our Western Cape team. This role is ideal for someone who thrives in the fast-paced world of food & beverage operations and enjoys developing people while building strong, service-ready teams across multiple properties.You will be responsible for training, coaching, and developing staff (waiters, bartenders, baristas, hosts, supervisors) while also managing the end-to-end recruitment process to ensure our properties are always staffed with high-quality, service-driven individuals.Key ResponsibilitiesTraining & DevelopmentDeliver engaging training for waiters, bartenders, baristas, hosts, and supervisors.Facilitate onboarding, service etiquette, guest engagement, up-selling, POS training, hygiene & safety, and service sequence sessions.Conduct on-the-floor coaching during live service.Ensure adherence to company SOPs and service standards.Develop and update training materials, checklists, and assessments.Maintain training records and compliance documentation.Recruitment & OnboardingSource, attract, and recruit frontline hospitality staff for Western Cape properties.Conduct interviews, service trials, and skills assessments.Manage pre-employment documentation, offers, and onboarding processes.Run induction programmes and 30/60/90-day follow-ups.Build strong talent pipelines across the province.Operational SupportPartner with Property Managers, GMs, Chefs, and Supervisors to understand training and recruitment needs.Support staffing plans for events, high seasons, and new openings.Provide weekly reporting on training coverage, recruitment status, and compliance.RequirementsMinimum Requirements3–5 years’ experience in F&B or hospitality operations (waiter, supervisor, bartender, barista, or similar).2+ years’ experience in training, recruitment, or staff development roles.Strong understanding of service standards, SOPs, bar & beverage basics, and hospitality culture.Valid driver's licence and reliable transport (role requires travel).Skills & CompetenciesConfident facilitator and communicator.Strong interviewing and selection skills.Ability to coach teams on the floor during busy service.Professional, organised, and able to work independently.Computer literacy (Microsoft 365; Teams; SharePoint).What We OfferCompetitive salary package.Opportunities for growth within our expanding portfolio.A dynamic, supportive environment focused on service excellence.How to ApplyPlease submit your CV, cover letter, and qualifications to: Rhansen@csggroup.co.za Only shortlisted candidates will be contacted for interviews.

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If building premium liquor brands and mastering the craft of cocktails excites you, this opportunity is for you!Our client, an established leader in the Spirit industry, is searching for a passionate Brand Builder to join the team.General Description of the RoleThe Brand Builder position is a key role in the local commercial team within the Coastal Region and will be responsible for building the brand equity and knowledge awareness that drives volume and market share growth, collaborating closely with the sales force. Trade ManagementBuild brand knowledge and awareness on the companys portfolioAssist key customers and Sales Executives to build cocktails utilizing the companys brandsBuild relationships with key stakeholders in trade (customers and bartenders)Identify and implement new business opportunitiesAssist sales executives with the planning and execution of promotions and activationsMonitoring and reporting competitor trends.Grow menu listings percentages of the brand portfolio.Build and maintain customer relationshipsIncrease the brands’ visibility in venues and outlets as per the brand sales guidelinesAnticipate customer needs and develop solutions to meet those needs.Brief and train promoters and agencies on the brand guidelines and brand history Key Performance Indicators Customer database built & maintainedDaily / weekly / monthly planning.Market potential opportunities identified, prioritized, actioned & tracked (Market Share / In-trade execution)Support sales executive team with their promotions, campaigns, & POSM planned, deployed & trackedCompetitor activities monitored and actioned againstInformation security maintained in accordance with Company Information Protection Policy.KPI progress maintainedExpenditure controlled within budget.Outlet and customer tastings on the company portfolioConduct consumer tastings to build brand loyaltyRoute ride with reps in Western Cape, Eastern Cape and Garden Route (potentially travel in other regions as well)Support the brand team with events and building of brands in tradeTrain bartenders and other key stakeholders on the companys portfolioTo conduct in-house training for new recruits and staff members internallyTo create and maintain a company brand builder social media accountRelationship Building Customer service ethos implementedCustomer relationships managed and leveragedThird party relationships optimizedCorporate image maintainedMaintain customer needs by https://www.jobplacements.com/Jobs/B/Brand-Builder-1258174-Job-Search-02-02-2026-07-00-15-AM.asp?sid=gumtree

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