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Specialist Gaming and Value-Added Services

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* To provide operational support throughout the product lifecycle, ensuring that products and services development and delivery meets customer needs and translates into market share and increased revenue. QUALIFICATIONS AND EXPERIENCE * Minimum of 3 year degree/diploma * Fluent in English * Minimum of 5 years experience in area of specialisation * Experience in supervising/managing others * Experience working in a medium to large organization POSITION OUTPUTS Strategy Implementation & Planning: * Communicate and align the product development strategy and business plan with partners; * Implement digital product development business plans in line with existing strategy, policies, principles and business objectives, contributing towards the optimisation of the company Digital revenues and customer experience; * Prioritise own workload, ensuring interaction with co-workers and other key stakeholders in developing implementation plans and executing them; * Keep abreast of local market conditions, tracking new trends and business opportunities in the digital space to ensure that the company Digital products and services are differentiated in the market; and * Identify the impact of Digital Product offerings on other business areas to ensure alignment with the overall Digital strategy. Governance: * Adhoc, operational and tactical meeting: * Participate in adhoc and operational meetings * Participate and provide input into tactical meetings as and when required * Report at process level * Escalations: * Resolve escalations as per defined escalation / resolution procedures; and * Notify escalations to senior specialist that have impact on critical path of service delivery or that will result in significant time, scope, employee/customer or cost impacts if not resolved. * Performance: * Assist in monitoring, evaluating and reporting on the performance and quality of digital products and services in line with defined functionalities and specifications; * Assist with monitoring and reviewing the performance of external partners against agreed KPIs and SLAs, escalating risks to management; * Ensure effective execution of day-to-day operations and resolve operational issues as they arise; and * Improve productivity and quality through leading practice initiatives. Reporting: * Collate and prepare appropriate daily, weekly and monthly activity and performance reports, in accordance with the measurement metrics set by management, for the attention of management. Budgets: * Executive projects or initiatives in line with business objectives and budget requirements. Operational Delivery: * Product Development and Management: * Assist with the implementation of all activities related to digital product design, development and deployment across the full product lifecycle, in line with the product development strategy, roadmap, and defined quality measures; * Monitor and analyse product performance and manage the product through its lifecycle * Ass https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzcwNzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1158667&xid=1554_7079

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* Designs and shapes user-centric products and experiences through application of visual interface design. QUALIFICATIONS AND EXPERIENCE * Matric certificate (or equivalent) * Degree, diploma or certification in a career-relevant field of study * 5+ Years experience as a User Experience Designer at a digital product company * Preference given to candidates showcasing a strong portfolio of user centered design projects * Background in User Experience Design, Interaction Design and User Interface Design and Brand Design * Expertise with Sketch, InVision, Adobe (and other design tools) * Up-to-date with the latest technologies and industry trends * Background in working within fast-paced product design teams * Having worked in a medium to large organisation is a bonus * Experience in Agile delivery environments POSITION OUTPUTS User Interface Design: * Work within the established processes, tools and delivery standards * Ability to work quickly and deliver with zero defect * Interpret data and qualitative feedback * Leverage assets from a Design System to roll out the features, functionality and communications required * Proactively ensure continuous delivery of design solutions * Plan for project deliverables and conduct the relevant design research * Collaborate with UX Designers, Copywriters and Front-end Developers to help shape the project and implement innovative solutions for the product direction, visuals and experience * Bring simplicity and user friendliness to complex design requirements * Solve for design roadblocks through rapid design iterations and testing * Execute all visual design artefacts from concept to final hand-off to engineering * Create high fidelity user flows, wireframes, storyboards, and site maps to effectively communicate interaction and design ideas * Present and defend design decisions in key milestone reviews with peers and executive level stakeholders * Establish and promote design guidelines, best practices and standards * Organise, facilitate and participate in workshops, brainstorms and creative reviews * Collaborate with all team members, stakeholders and partners to understand detailed requirements to construct experiences that meet the user needs * Deliver product excellence Project Management: * Completion of tasks and assignments within the agreed time frames * Track and monitor project progress and completion * Undertake Contract management in line with Procurement Policies * Submit regular reports on projects * Ensure effective implementation of the integrated project management model * Identify and manage Risks *Desired Skills: * * user-centric products and experiences * User Experience * Interaction Design * User Interface Design and Brand Design *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzQxNTFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1133039&xid=1554_4151

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* To help shape our design system to deliver better customer experiences. They will contribute to the look, feel, and interaction of our entire online product experience by defining the foundations of our software for consumers, partners and merchants. * Will work with both Brand and Product Design teams to develop and evolve our product design language and establish robust specifications and guidelines for implementation. * Guide a team in collaborating with multi-skilled Squads that includes UX Designers, UI Designers, Copywriters and Front-end Developers to deliver Design System components according to Agile Processes. * Responsible for the continual development, management and safeguarding of the companys Design System. Their purpose being to help shape the design system to help other designers do their best work. QUALIFICATIONS AND EXPERIENCE * Matric certificate (or equivalent) * Degree, diploma or certification in a career-relevant field of study * 7+ years of experience as a Design Systems or Product Designer at a digital product company, contributing to or leading the design and visual execution of product experiences * Preference given to candidates showcasing a strong portfolio of design systems work projects * Background in User Experience Design, Interaction Design, User Interface Design and Brand Design * Expertise with Sketch, InVision, Figma, Adobe (and other design tools) * Up-to-date with the latest technologies and industry trends * Background in working with both Brand and Product Design teams to develop and evolve product design language and establish robust specifications and guidelines for implementation * Training and mentoring younger product designers * Having worked in a medium to large organisation is a bonus * Worked across diverse cultures and geographies * Experience in managing multiple projects, with competing resources and priorities * Managing and supervising staff POSITION OUTPUTS Design System Management: * Establish and promote design guidelines, best practices and standards * Define the design principles and patterns that underpin all of the companys products * Provide guidelines and documentation that connects and resonates with the teams using the companys design systems * Work with Product Designers, Software Engineers, and Design Technologists to develop and ship the system * Write documentation and guidelines on how and why components, styles, and patterns are applied in code and design * Articulate design decisions applied to experience design, brand design, product design and engineering * Proactively ensure continuous delivery of design system components and iterative enhancements * Collaborate with UX Designers, Copywriters and Front-end Developers to help shape the Design System * Provide pixel-perfect static and interactive mock-ups * Design systems and patterns that will allow product designers and front-end engineers to focus on product-level problems and ship high-quality work, efficie https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzQyMzhfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1133041&xid=1554_4238

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General Manager: Credit Risk and Billing

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* Facilitate the acquisition of customers with acceptable credit risk through effective credit assessment, minimise fraud through effective customer verification and authentication as well as the validation and authentication of customer documentation. * Implement strategies to manage customer behaviour and provide support and improvement in the areas of customer acquisition management through ongoing system and process analysis, optimisation and monitoring. * Have a strong focus on implementing technologies to maximising the companys growth, profitability, market share and business strategy and will have responsibility for * managing the strategic outsourced partner relationships * Identify potential risks to the business and ensure that the appropriate primary controls have been designed, developed and implemented to mitigate these risks. QUALIFICATONS and EXPERIENCE * Bachelors degree in Accounting/Finance/Commerce or related degree. * Appropriate Masters degree will be an advantage * 8+ years as a Senior Manager in customer acquisitions * 8+ years in risk, compliance and risk management * Solid understanding of systems and digitating of credit vetting and customer acquisition POSITION OUTPUTS Strategic input: * Contribute to, challenge and implement the long-term strategy for the credit risk and billing management function and ensure alignment of all activities undertaken in the unit to the strategy of the company * Define the customer service operational strategy for billing and collection management in with the organisations objectives and requirements * Provide input into the business plan to ensure delivery to customers and markets, and to ensure competitiveness on all elements * Contribute towards long-term forecasts and predictions (2-5 years), analysing trends and highlight areas of the business that may be developed further * Provide input into reviewing organisational activities and assist in recommending corrective actions if necessary * Proactive identification of risks (business and financial reporting) * Design and implement effective primary controls to mitigate identified risk Customer Vetting: * Oversee the system-enabled customer vetting process to ensure optimal customer acquisitions and appropriate risk management * Oversee the system-enabled customer credit decisioning process to mitigate risk * Ensure the fraud management process is adhered to and monitor its application for breaches or enhancements * Manage the automated customer credit approval process and undertakes targeted customer pre-approval when necessary, with delegation of authority * Oversee the system-based customer information processing * Oversee and control of vetting queries and exception resolution * Ensure proper collection, control and evaluation of customer documentation ( * Monitors, checks and reviews credit limits and proactively makes adjustments in line with risk assessment, as required, using the system * Manage credit risk policies https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzExNzY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1202826&xid=1554_11765

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Senior Specialist Online Studio User Experience De

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* Responsible for understanding the requirements, conducting user research, and translating it into experience strategies, information architectures, user flows, wireframes, and prototypes. Design solutions need to be created factoring our business requirements and technical limitations in account. QUALIFICATIONS AND EXPERIENCE * Matric certificate (or equivalent) * Degree, diploma or certification in a career-relevant field of study * 5+ Years experience as a User Experience Designer at a digital product company * Preference given to candidates showcasing a strong portfolio of user centered design projects * Background in User Experience Design, Interaction Design and User Interface Design * Expertise with Sketch, InVision, Adobe (and other design tools) * Up-to-date with the latest technologies and industry trends * Background in working within fast-paced product design teams * Having worked in a medium to large organisation is a bonus * Experience in Agile delivery environments POSITION OUTPUTS User Experience Design: * Work within the established processes, tools and delivery standards * Plan and conduct user research and competitor analysis * Interpret data and qualitative feedback * Design and deliver user stories, user journeys information architectures, wireframes and prototypes optimised for a wide range of devices and interfaces * Identify design problems and devise elegant design-led solutions * Organise, facilitate and participate in workshops, brainstorms and creative reviews * Collaborate with all team members, stakeholders and partners to understand detailed requirements to construct experiences that meet the user needs * Thorough understanding of experience principles and the tactical implementation thereof * A solid grasp of user-centered design, planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns * Understanding of business metrics and the ability to translate company goals and objectives into digital experiences * Take a user-centered design approach and rapidly test and iterate on designs * Application of design best practices to solutions, and a deep understanding of mobile-first and responsive design * Deliver product excellence Project Management: * Completion of tasks and assignments within the agreed time frames * Track and monitor project progress and completion * Undertake Contract management in line with Procurement Policies * Submit regular reports on projects * Ensure effective implementation of the integrated project management model * Identify and manage Risks *Desired Skills: * * user research * information architectures * user flows * User Experience Design * Interaction Design * User Interface Design *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzcwNDdfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1158656&xid=1554_7047

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POSITION PURPOSE * Help shape the companys design system to deliver better customer experiences by contributing to the look, feel, and interaction of our entire online product experience by defining the foundations of our software for consumers, partners and merchants. * Work with both Brand and Product Design teams to develop and evolve our product design language and establish robust specifications and guidelines for implementation. * Collaborate with multi-skilled Squads that includes UX Designers, UI Designers, Copywriters and Front-end Developers to deliver Design System components according to Agile Procesess. * Supports the Design Strategies, Processes and Objectives outlined by the Line Manager, integrates with the broader Design Community at the company and is part of a team, responsible for the continual development, management and safeguarding of our Design System. QUALIFICATIONS AND EXPERIENCE * Matric certificate (or equivalent) * Degree, diploma or certification in a career-relevant field of study * Minimum of 3 years of experience as a Design Systems or Product Designer at a digital product company, contributing to visual execution of product experiences. * Must showcase a strong portfolio of design systems work projects * Background in User Experience Design, Interaction Design, User Interface Design and Brand Design * Expertise with Sketch, InVision, Figma, Adobe (and other design tools) * Up-to-date with the latest technologies and industry trends * Background in working with both Brand and Product Design teams to develop and evolve product design language and establish robust specifications and guidelines for implementation * Experience in Agile delivery environment would be advantageous * Worked across diverse cultures and geographies POSITION OUTPUTS Design System Development: * Design systems and patterns that will allow product designers and front-end engineers to focus on product-level problems and ship high-quality work efficiently and consistently * Establish beautiful, expressive, and intuitive visual and interaction designs * Define the design principles and patterns that underpin all of the companys products * Understand the nuances and cater to all product and platforms, like Web, iOS, and Android * Provide pixel-perfect static and interactive mock-ups * Write documentation and guidelines on how and why components, styles, and patterns are applied in code and design * Work with Product Designers, Software Engineers, and Design Technologists to develop and ship the system * Articulate design decisions to product design, brand design, engineering and product * Proactively ensure continuous delivery of design system components and iterative enhancements * Collaborate with UX Designers, Copywriters and Front-end Developers to help shape the Design System * Establish and promote design guidelines, best practices and standards Project Management: * Plan and execute agreed projects ensuring compliance with sta https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzQ3MzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1133135&xid=1554_4739

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* To improve performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies across a multidisciplinary digital sales team. * Contributes to improving channel customer experience and positions the Online way of working as a model for customer lead brand experience QUALIFICATIONS AND EXPERIENCE * 4 year Bachelors degree/ Diploma in Commerce, Science, Engineering or a related field * MBA/ Masters qualification would be advantageous * Minimum of 5 years of experience in telecommunications, eCommerce sales, digital platforms and product management, digital payments, operational management of large scale Online capability, including Online Store sales * Experience with Google Analytics or equivalent is essential * Experience working in a medium to large organisation * Worked across diverse cultures and geographies * Managing/supervising staff POSITION OUTPUTS Operational Process Development and Management: * Develop operational processes to facilitate a seamless and agile customer experience, ensure process adherence and timeous delivery of critical projects * Lead standardization of processes and tools and drive continuous improvement to optimize sales and customer experience * Support the Senior Manager: Online Commerce in the planning, development and implementation of structures and processes to establish the function and achieve sales targets. * Establish baseline metrics and analytics, collaborate with leadership team to track and report all key performance indicators against annual, quarterly and monthly goals. * Establish and maintain management dashboards, regional reports, and executive review documents that will drive business outcomes and strive for operational excellence. * Contribute to process of defining operational requirements and assisting with details on designs of core Online and self service capability. * Support in the delivery of the digital product strategy and coordinate with key cross function stakeholders within CBU and EBU. Program Management: * Oversee digital projects and manage deliverables * Cross collaborate with technical and non-technical departments to drive innovation in processes and tools. Governance: * Set up and manage a rigid Governance framework for customers experience and the delivery of products and services * Establish a strong working relationship and appropriate governance through input into steering and working committees aligned with IT, CBU, EBU and international Human Resource Management: * Responsible for oversight of subordinate and ensuring that they deliver their agreed outputs within the set timeframes * Ensures the correct resources are in place and adequately trained and capacitated to perform optimally * Monitors staff performance and takes corrective action as required *Desired Skills: * * channel customer experience * eCommerce sales * digital platforms * product management * digital payments * Online Store https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzQzNTlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1132901&xid=1554_4359

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* Lead the technical design and support the delivery of business capabilities on one more of our online platforms - web portal, mobile app, USSD, chat & other digital channels. * Responsible for the end-to-end technical of design of the sales and service journeys across a diverse set of products including mobile, broadband, gaming, video, content, IOT, mobile money, insurance. * Teams will operate in a squad and deliver capabilities and feature sets using the agile way of work. * Provide the necessary leadership to support the development of the technical solutions and must ensure that the solutions meet business needs and align with architectural standards & guidelines. * Produce designs for managing the organizations portfolio of to be and as is solutions - including systems (applications, processes and information), shared infrastructure services, and shared application service components to enable and drive targeted business outcomes. QUALIFICATONS and EXPERIENCE * Bachelors degree in computer science, information-technology, engineering, system analysis or a related study with equivalent experience * Minimum of five years of experience in at least two IT solution development disciplines, including technical or infrastructure architecture, network management, application development, middleware, database management or cloud development * Exposure to multiple, diverse technologies, platforms and processing environments * Good understanding of strategic and new and emerging technology trends, and the practical application of existing, new and emerging technologies to new and evolving business and operating models * Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact and risks, taking account of technical and architectural debt * Experience working in a Telecoms, Retail, Video, Content, Gaming industry is advantages * Experience developing architecture blueprints, solution designs, strategies and roadmaps * Experience delivering presentations to senior-management and technical audiences POSITION OUTPUTS Translates Business Strategy into Solutions Architecture: * Understands business drivers and business capabilities (future and current state) and determines corresponding enterprise system designs and change requirements to drive the organizations targeted business outcomes. * Understands emerging technology trends and disruptions and the practical application of existing, new, and emerging technologies to enable new and evolving business and operating models. * Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis work. * Analyzes the technology industry, competitors and market trends, and determines their potential impact on the enterprise. * Provides deliverables like standard defini https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwNDQ4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188778&xid=1554_10448

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Computer books: (Please send a request to 0822530669 to confirm any other textbook availability) - Data Communications and Computer Networks, 9th, West - Azure for Developer, Mrzyglod - Java Programming, 10th Farrell - Computer Basics, Absolute Beginners Guide, 10th, Miller - Interactive Design, Beyond Human-Computer Interaction 5th and 6th Editions, Sharp - Comptia Security + Guide to Network Security Fundamentals, Ciampa - Web Analytics 2.0, Kaushik - Security + Guide to Network Security Fundamentals, 6th Edition, Ciampa - Architecture of Network Systems, Serpanos - Introduction to Computer Theory, 2nd Edition, Cohen - Java Programming, 9th Edition, Farrell - Guide to Networking Essentials, 8th Edition, Tomsho - The Official CompTIA A+ Core 1 and Core 2 Study Guide, 2022, Pengelly - Programming Principles and Practice using C++, 2nd Edition, Stroustrup - Complete A+ Guide to IT Hardware and Software, 8th and 9th Editions, Schmidt - The C++ Programming Language, 4th Edition, Stroustrup - Data Structures and Algorithms in C++, 2nd Edition, Goodrich - Information Systems Today, Managing in the Digital World, 9th Edition, Valacich - Spreadsheet Modeling and Decision Analysis, A Practical Introduction to Business Analytics 9th Edition, Ragsdale - Computer Networks, Tanenbaum, 4th, 5th and 6th Editions - Discovering Computers 2018, Digital Technology, Data and Devices, Vermaat - Microsoft 365 Office 2019, Cable - An Introduction to Design Patterns in C++ with Qt, Ezust, 2nd Edition - C# Programming, Doyle, 5th Edition - C++ Programming, From Problem Analysis to Program Design, 5th Edition, Malik - C++ Programming, Program Design including Data Structures, 7th and 8th Editions, Malik - C How to Program, 9th Edition, Deitel - Computer Organization and Architecture, Designing for Performance, 10th and 11th Editions, Stallings - CompTIA A+ Exam Guide to Computing Infrastructure, 10th Edition, Andrews, West - COMPTIA Cloud+ Guide to Cloud Computing, 2020, West - Computer Science Illuminated, 7th Edition, Dale - Computer Security, Principles and Practice, 4th Edition Stallings - Database Principles, Fundamentals of Design, Implementation and Management, Coronel, 3rd Edition - Database Systems Design, Implementation and Management, Coronel, 13th Edition - Data Structures Using C++"2nd Edition, Malik - Design User Experience, A Guide to HCI, UX and Interaction Design, 4th Edition, Benyon - Designing the User Interface, Strategies for Effective Human-Computer Interaction, Ben Shneiderman, 6th Edition / Global Edition - Engineering Software Products, An Introduction to Modern Software Engineering, Sommerville - First Course in Algorithms Through Puzzles, Uehara - Foundations of Computer Science, Forouzan, 4th Edition - Go! Microsoft Office 365, 2019 Edition, Gaskin - Information Technology Project Management, 9th Edition, Schwalbe - Interaction Design, beyond human computer interaction, Sharp, 5th Edition

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"digital designs" in West Rand

digital designs in West Rand (27 results)

Results for digital designs in All Categories in West Rand