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Store Manager - WellingtonR16 000 - R18 000 Per Month Negotiable based on qualification and experienceEstablished and Reputable Hardware company is seeking a strong leader, numerically strong and customer centric Store Manager to join their dynamic team of professionals.The Store Manager is responsible for overseeing daily store operations, driving sales growth, managing staff, and ensuring compliance with company standards.KEY DUTIES & RESPONSIBILIES:Operational management Ensure the store is effectively managed and always maintainedAlways provide the highest standard of service to customers ensuring staffing levels adequately satisfy customer demand at peak trading times and that the store team understand the service level requirements.Review and monitor the nature of all complaints ensuring they are resolved promptly and professionallyOversee the day-to-day leadership of team membersTake responsibility for the efficient and effective running of the storeEnsure the store adheres to company and legislative operating policies and procedures, e.g. housekeeping, merchandising standards etc.Liaise with Head Office / Support Centre to ensure the overall goals of the branch are metEnsure good security practices are followed and always maintained during and outside of trading hoursLiaise with suppliers as and when required to maintain a good working relationship with them.Advise on product knowledge, queries, stock, merchandising, pricing, promotions when neededEnsure proper procedures are in place for all store activities and communicated throughoutMaintain an awareness of competitor activity and report any relevant issues to the appropriate parties.Gas movement between store and storage, including arranging pick-up of stock at the supplierArranging pick-up of stock at suppliers and Spiros when neededStore Planning Prepare effectively for upcoming promotionsMaintain a good knowledge of promotional productEnsure stock, price tickets, and support material is preparedPrepare new merchandising ideas in advanceAssist in staff preparation including upcoming rosters when requiredContribute to the planning of long-term objectives for the storeIR/Personnel Consulting and negotiating with management, staff and head office over working conditions etc., and ensuring open communicationsRepresenting the company in disciplinary hearings and chairing and preparing outcomes of disciplinary hearingsDiscuss staff performance problems with HRParticipate in development of recommendations regarding personnel policies https://www.jobplacements.com/Jobs/S/Store-Manager-Wellington-1269386-Job-Search-3-6-2026-9-06-06-AM.asp?sid=gumtree

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Wellington