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We are seeking a high-energy, detail-oriented professional to join our team in Umhlanga to manage the critical journey from initial customer contact to final delivery. This role is perfect for someone who thrives on juggling multiple priorities while maintaining a "customer-first" attitude. The Role at a Glance: * Salary: R20k+ CTC (including benefits). * Leave: 15 days per annum. * Start Date: Immediate (Replacement needed by March 25th). * Location: Based in Umhlanga. Only relevant job matching CVs will be considered. Please send your CV to Aimee Wheeler to: goldstarrecruit1@gmail.com Key Responsibilities: Sales & Customer Excellence * Order-to-Cash Management: Manage the full lifecycle of orders, including processing email and Shopify orders via QuickBooks, capturing payments, and issuing credits or invoices for add-ons. * Assist in coordinating & planning production of orders in managing customers orders to final delivery process. * Client Relations: Act as the primary point of contact for corporate and retail clients, providing status updates, sending mock-ups, and managing walk-in customers. * Business Growth: Proactively follow up on quotations and call on existing and new customers to drive order placement. Production Planning & Operations * Production Synergy: Update production planners for Paul and Dispatch, and "chase" production on urgent orders to ensure deadlines are met. * Logistics Mastery: Book local and international courier collections (Bob Go, TUNL, DHL) and handle complex export documentation, including SADC and export declaration forms. * Quality Control: Check and approve engraving and embossing artwork before items move into production. Administrative Oversight: * Account Management: Set up new wholesale and retail accounts on Shopify and complete vendor supplier forms. * Financial Tracking: Perform monthly reconciliations for key accounts and chase pending payments to release orders. Requirements: * Must be a team player with the ability to assist colleagues on WhatsApp and email. * Proficiency in MS Office, QuickBooks and Shopify is highly advantageous. * Experience in international shipping and customs documentation. * Ability to work in a fast-paced environment and handle returns/exchanges according to company policy.

Umhlanga

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Job Position: Technical Production Foreman -mechanical / welding / maintenance Ref: 4106 Location: Cape Town (Northern area – Blackheath) Salary: commensurate with experience Email your updated CV to recruit@onlinepersonnel.co.za URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY Qualifications / Requirements: • Minimum of Matric • Proven competence in managing and motivating a production workforce • Valid drivers license • Technical qualification such as in Welding / Boilermaking or equivalent • Staff management experience • Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing • Ability to speak, read and write Afrikaans and / or English Key Performance Areas: • The Production Foreman will take complete responsibility for production within the company • Managing and controlling the production processes and output • Ensuring that production volumes, quality standards, and cost targets are achieved • Driving the implementation of processes for new products • Oversee the management and control of the production store function • Planning, budgeting, costing and capex responsibilities • To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved Responsibility:Email your updated CV to recruit@onlinepersonnel.co.za URGENT APPOINTMENT – MUST BE AVAILABLE TO START IMMEDIATELY Qualifications / Requirements: • Minimum of Matric • Proven competence in managing and motivating a production workforce • Valid drivers license • Technical qualification such as in Welding / Boilermaking or equivalent • Staff management experience • Minimum of 3 years experience from either one of the following industries - Maintenance, Technical, Production, Boiler making, Mechanical or Manufacturing • Ability to speak, read and write Afrikaans and / or English Key Performance Areas: • The Production Foreman will take complete responsibility for production within the company • Managing and controlling the production processes and output • Ensuring that production volumes, quality standards, and cost targets are achieved • Driving the implementation of processes for new products • Oversee the management and control of the production store function • Planning, budgeting, costing and capex responsibilities • To manage, direct and monitor the performance of subordinates to ensure that critical performance areas and targets are achieved Job Reference #: TechnicalProductionForeman