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Senior Key Account
Consultant (FIT & Groups)
CPT
Southern Suburbs – Office based.
R25k
– R27k pm (Neg. on experience.)
Leading Inbound Tour
Operator – specializing in Southern Africa, including SA, Botswana, Namibia,
Zambia, Malawi, Zimbabwe, and Mozambique.
Our client is looking
for an Intermediate Groups Consultant to be based at their offices in CPT
Southern Suburbs.
Regular office hours, an
excellent opportunity to join the team and develop your career.
We require operations experience and quoting experience.
Southern Africa experience is very high on the list.
As a senior key account consultant your
main role is to retain top customers and nurture those key
relationships over time.
Responsibilities will include, but not limited to:
Develop trust relationships
with a client. Acquire a thorough
understanding of key customer needs and requirements.Expand the relationships with
existing customers by continuously proposing solutions that meet their
objectives.Ensure the correct products and
services are delivered to customers in a timely manner.Quotes, itineraries,
reservationsServe as the link of
communication between agents and operations.Resolve any issues and problems
faced by customers and deal with complaints to maintain trust.Play part in generating new
sales (with the marketing / sales team) that will turn into long-lasting
relationships.Be able to prepare regular
reports of progress and forecasts for the director.
Requirements and skills
Minimum 2
years’ experience in dealing with clients (quotes / proposals / customer
relations)Experience in
providing solutions based on customer needs.Strong
communication and interpersonal skills with aptitude in building
relationships with professionals of all organizational levelsExcellent
organizational skillsAbility in
problem-solving and negotiationExcellent
computer skills MS WORD, MS EXCEL, OUTLOOKExperience in
other computer software a plus (TOURPLAN, WETU, etc.)Fluent in
English and have excellent written and verbal communication skills.Please email your CV to
2h
We are looking for a Junior Travel Consultant to join our team as soon aspossible.Skills & Experience:Essential - minimum of 2-3 years as a destination specialist for South AfricaExcellent customer service skillsAdvanced level of computer literacy and it is a bonus to have experience withTourplan.Strong attention to detail.If you think you fit the profile please forward your CV, written references andprofile picture to stefanie@africatravelgroup.co.za
7d
6
Tour Guide Job Opportunity for someone who’s passionate about African cuisine and heritage foods!About:We offer a Food & Storytelling Experience, which introduces visitors to Cape Town's hidden authentic African restaurants while learning more about the real-life stories of local small-scale food entrepreneurs. This is a great opportunity for anyone who wants true African flavors from different regions and to learn more about the role of food within different immigrant communities.To find out more visit our website: https://www.airbnb.co.za/experiences/330991What we’re looking for:The African food and storytelling experience, a popular Airbnb Experience in Cape Town, is in search of a freelance tour guide to join the team. The tour guide's responsibilities include co-hosting travel itineraries in central Cape Town, familiarizing customers with the locality by foot, and ensuring that the group remains safe at all times. You should be an excellent storyteller with great customer service skills and most importantly confident and passionate about African cuisine. Tour Guide Responsibilities:Greeting and welcoming customers to the tour.Informing customers about the itinerary for each tour.Planning itineraries in accordance with weather forecasts and the length of each tour.Scheduling visits and purchasing food and Refreshments.Planning alternate activities in the event that cancellations, closures, or weather prohibit you from attending scheduled events.Familiarizing yourself with the layout and history of Cape Town and small food businesses in which we have partnered with.Familiarizing customers with e or establishment.Tour Guide Requirements:Tour guide certificate.Prior experience as a tour guide is advantageous.Capacity to stand and walk for extended periods.Excellent conversational skills with a knack for storytelling.Outstanding organizational, time management, and improvisational skills.Passionate about traveling.Ability to work during evenings and on weekends.Remuneration: R150 per guestPlease send a CV and cover letter to Munashe247@Proton.me explaining why you believe you will be a good match for us to apply.
1mo
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