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Duties: Sales & Itinerary Design: Design bespoke itineraries across Southern Africa (e.g. South Africa, Botswana, Zimbabwe, Zambia, Mozambique, Eswatini, Lesotho)Handle inbound enquiries from international trade partnersProvide accurate, creative, and well-presented proposals within agreed turnaround timesConfidently upsell experiences while maintaining value and guest satisfaction Operations & Booking Management: Manage bookings end-to-end: confirmations, amendments, reconfirmations, and final documentationLiaise with hotels, lodges, guides, transport providers and DMC partnersEnsure seamless handover to operations and support teams where applicableHandle high-value and complex FIT bookings with minimal supervision Supplier & Destination Expertise: Maintain up-to-date product and destination knowledge across Southern AfricaBuild and nurture strong supplier relationshipsNegotiate rates, allocations and added value where appropriateContribute to product development and itinerary innovation Quality Control & Problem Solving Ensure accuracy of costing and marginsProactively resolve issues and manage changes or emergencies professionallyDeliver a consistently high level of service aligned with brand standards Requirements: Matric / Grade 12Minimum 57 years experience as an inbound travel consultant/specialistProven expertise in Southern Africa inbound travelStrong knowledge of FIT travel, luxury and / or experiential travelExcellent itinerary-building, logistics and costing skillsExperience working with international source marketsHigh attention to detail and strong organizational skillsConfident communicator with excellent written and spoken EnglishExperience with Tourplan, WetuProficient in Microsoft Office / Google Workspace and applicationsComfortable working with Customer Rates Manuals and booking platformsExcellent South African and Regional geographic knowledgeStrong logistical knowledgeDestination-driven and detail-orientedCalm under pressure with strong problem-solving skillsCommercially aware with a service-first mindsetSelf-motivated, accountable, and collaborativeA desirable aspect would be Italian speakingA mature approach when dealing with peopleCapacity for dealing with employers and workers at all levelsConfidentiality, tact and discretion when dealing with peopleExcellent planning, organizational, and analytical skillsExcellent verbal and written communication skillsIntegrity and HonestyExcellent Problem-solving skills https://www.executiveplacements.com/Jobs/T/Travel-Specialist-Italian-Market-1250643-Job-Search-01-12-2026-16-03-28-PM.asp?sid=gumtree

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