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Key Account Senior
Consultant – Production –
Inbound Tourism/DMCCPT Southern Suburbs –
Office based – Monday to Friday based on current
earnings and experience. Benefits Leading Inbound Tour
Operator – specializing in Southern Africa, including SA, Botswana, Namibia,
Zambia, Zimbabwe, and Mozambique.Our client is looking
for a Key
Account Senior Consultant (Production) to be based at their offices in CPT
Southern Suburbs.An excellent opportunity
to join the team and develop your career. In charge of Leisure Groups
Production. Quoting and Costings.As a Senior Key Account
Consultant your main role is to retain top customers and nurture those key relationships over time. Requirements and skills: ·
Senior level – Minimum 5 years’
Experience as KAM at an Inbound Tour
Operator/DMC·
Quoting &
Costings for inbound Groups
and Group series from Europe and USA for Southern Africa
(Namibia/Botswana/Zimbabwe/Zambia/Mozambique)
·
Product knowledge essential ·
Negotiating with suppliers & Liaising
with long established clients ·
Liaising with the groups consultants who
handle the operations and logistics. ·
Experience in providing solutions based on customer needs.Strong
communication and interpersonal skills with aptitude in building
relationships with professionals of all organizational levelsExcellent
organizational skills, Ability in problem-solving and negotiationMS Office
(Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)Fluent in
English and have excellent written and verbal communication skills. Responsibilities will include, but not limited to: In charge of Leisure Groups Production. 3-4 Star
Accommodation. ·
Develop
trust relationships with a client. Acquire a thorough understanding of key
customer needs and requirements.·
Expand
the relationships with existing customers by continuously proposing solutions
that meet their objectives.·
Ensure
the correct products and services are delivered to customers in a timely
manner.·
Quotes,
itineraries, reservations·
Serve
as the link of communication between agents and operations.·
Resolve
any issues and problems faced by customers and deal with complaints to maintain
trust.·
Play
part in generating new sales (with the marketing / sales team) that will turn
into long-lasting relationships.·
Be
able to prepare regular reports of progress and forecasts for the director. and/or astridr@careerdynamics.co.zaConnect to our
LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/
21h
RondeboschGroups
Tour Consultant (Intermediate/Senior)
Golf,
Safari, Wine Routes – South & Southern Africa
Salary - R30k to R40k - lus Incentives
Claremont, Cape Town - Hybrid (4 days Office based and
Friday work from Home)
Our
client is looking for a highly motivated Luxury Intermediate/Senior Groups Tour
Consultant to join their growing team.
A
dynamic individual who has excellent organisational skills, good time
management and can also work independently. Accuracy and attention to detail is
essential.
The
role will be target & sales driven and will be office-based in the Southern
Suburbs.
Enthusiastic
& passionate professionals, who are prepared to take on a wide variety of
roles as the business grows.
Criteria:
·
Minimum of 5 years at an Inbound
Travel Agency, DMC, or Inbound Tour Operator. Intermediate to Senior level.
·
Relevant experience in Wine Route,
Golf, and Safari travel. Will manage and maintain relationships with existing
high-profile agents.
·
USA
market working experience - Manage top-end US Groups.
·
Solid,
stable track record as an Inbound Tour Consultant/Operator – Luxury market (4
& 5 star)
·
Strong
knowledge of South African Safari, Golf Wine Routes - products and services
·
Southern & East Africa experience and
knowledge.
Duties
& Responsibilities include:
·
Proactive selling & quoting
·
Gathering rates and contracts for
services
·
Building detailed proposals &
packages
·
Managing provisional bookings &
ensuring the bookings are released/confirmed in time without incurring
penalties.
·
Working together with the finance
department (linking suppliers, refunds, credits, and invoices etc)
·
Communicating with agents and direct
clients
·
Offering
high levels of professional service for luxury travel clientele is crucial.·
Co-ordinating flight bookings with
our flight department
·
Updating financial forecasts and
quoting register
·
General Administration &
organisation
·
Supplier payments and confirmation
procedures
·
Onboarding of suppliers and clients
(Travelogic and WETU)
Please email your CV and Matric certificate to
natalie@careerdynamics.co.za
Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/
5d
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