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Job Title: Golf Simulator Manager / Front Desk Coordinator
Location: [Insert location]
Employment Type: Full-time / Part-time
Job Overview
We are looking for a friendly, organised, and reliable individual to manage day-to-day operations at our Golf Simulator facility. The role involves customer service, basic facility management, booking coordination, and ensuring a smooth, enjoyable experience for all clients.
Key Responsibilities
Welcome and assist customers in a professional and friendly manner
Manage bookings, payments, and memberships
Operate and monitor golf simulator software and equipment
Ensure the simulator area is clean, safe, and well maintained
Handle customer queries, complaints, and basic troubleshooting
Manage stock (beverages, accessories, cleaning supplies if applicable)
Open and close the facility as required
Promote specials, events, and memberships to customers
Liaise with management regarding daily operations and reports
Requirements
Excellent communication and customer service skills
Basic computer literacy (booking systems, POS)
Organised, responsible, and able to work independently
Reliable and punctual
Interest in golf or sports (advantage but not essential)
Previous experience in hospitality, retail, or front-desk roles is beneficial
Personal Attributes
Friendly and approachable
Professional appearance and attitude
Good problem-solving skills
Ability to multitask in a fast-paced environment
Trustworthy and detail-oriented
Working Hours
Flexible shifts including evenings and weekends
Salary
Market-related / Based on experience
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